Safe, convenient and simple

As a secure, cashable document guaranteed by Canada Post, a postal Money Order is a safe and worry-free way to send money. A postal Money Order is a convenient alternative to cash or cheque when you need to send certified money by mail to pay bills such as utilities or telephone services or for a financial or retail purchase.

Canada Post guarantee

The service guarantee offers free replacement of lost or destroyed Money Orders upon enquiry from the purchaser.

Purchasing and cashing a postal Money Order

Canadian,  U.S. and certain International postal Money Orders can be cashed at banking facilities as well as Post Offices. Be advised that some financial institutions charge a fee for cashing foreign postal Money Orders.

Postal Money Orders can be purchased at the Post Office in Canadian dollars and U.S. dollars. The maximum allowed value of a single postal Money Order is $999.99 Canadian and $700.00 U.S. dollars.

Ready to buy a postal Money Order? Find your nearest Post Office.

Rates & prices

The cost of purchasing a postal Money Order varies according to the end destination.

To find out if a postal Money Order has been cashed, or for enquires regarding a lost or destroyed postal Money Order, please call 1-800-563-0444, Monday to Friday 8 a.m. to 8 p.m. local time, Saturday 9 a.m. to 5 p.m. local time, Sunday 11 a.m. to 5 p.m. local time.

Frequently asked questions

1. Why does the Money Order look different?
2. What is the difference between the peach coloured Postal Money Order and the green coloured Postal Money Order?
3. Am I obliged to provide the Sender and Payee information? Isn't this an infringement on privacy?
4. The customer copy of the Money Order is missing. Is this normal?
5. What if I refuse to provide the "Sender" or the "Pay To" names?
6. Why is the new Money Order not available at all Post Offices?

1. Q.Why does the Money Order look different?
   A. Money Orders were enhanced to comply with federal legislation and the Canadian Payment Association's new cheque specifications. These changes ensure Canada Post complies with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTF) requirements.
   
   
2. Q. What is the difference between the peach coloured Postal Money Order and the green coloured Postal Money Order?
   A. The new green coloured document is used only for issuance of U.S. dollar Money Orders. The peach coloured document is used for issuance in Canadian dollars.
   
   
3. Q. Am I obliged to provide the Sender and Payee information? Isn't this an infringement on privacy?
   A. As per government legislation, customers are now obliged to provide the sender (person or business) and payee (person or business) information. For Money Orders purchases totalling $3,000 or more, the customer will also need to provide information on the conductor (name of the person who is transacting on behalf of a business or on behalf of another person). This requirement is in line with the PCMLTF Act and is also aligned with other financial institutions' customer requirements. This, in fact, protects the customer that is purchasing the Money Order, as only the payee that they have designated will be able to cash it.
   
   
4. Q. The customer copy of the Money Order is missing. Is this normal?
   A. This copy is not missing. Money orders are now comprised of a negotiable document only. The relevant information is now printed on your sales receipt. This receipt is your only copy and it must be retained for all future claims or enquiries.
   
   
5. Q. What if I refuse to provide the "Sender" or the "Pay To" names?
   A. This information is required by law and unless Canada Post can meet the requirements set forth by the Act, the clerk will need to void / cancel the transaction.
   
   
6. Q. Why is the new Money Order not available at all Post Offices?
   A. The new Money Order has been phased-in nationally at all automated post offices. All non-automated post offices continue to issue the old style money order .