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Parcel Services Customer Guide (and amendments)

Parcel Services Customer Guide (4.15 MB)

  • Effective October 1, 2011 and includes all amendments up to May 1, 2012

The Customer Guide (for Customers under contract only) forms part of the Agreement between the Customer and Canada Post for Parcel Services.  It explains the qualifications and other terms and conditions under which the service is provided.

Amendment #1 - Effective April 23, 2012

  • Rebranding of Priority™ Next A.M. to Priority™
  • Canada Post’s Web Services

Amendment #2 - Effective May 1, 2012

  • New - Deliver to Post Office