Have Questions? We can help!

Entering a new market can leave you with a lot of questions. Read the answers to some common questions and see how Canada Post can help.


  • What’s the difference between Delivery Duties Paid and Delivery Duties unpaid?
  • What are my delivery entry options into Canada for cross border shipping?
  • What is final mile delivery?
  • Why is the final mile delivery important?
  • What is landed cost?


  • What data is available in Canada that includes names and addresses?
  • Can you help me understand the privacy laws in Canada and how I can still reach those prospective customers while respecting their privacy?
  • Do Canadians respond to marketing material mailed without a name or address?
  • How does Canada Post’s Smartmail Marketing service differ from those offered by USPS?
  • I don’t know where to start. Can I just add to my USPS print run?

Have more questions? E-commerce, shipping and marketing solutions experts are available with answers.

Contact an expert
2018 Canadian Shopper Study, CPC 18-200, April 2018