Small Made Simple: Small business seminar

AJ Palladino is a Senior Manager on the Small Business Marketing team at Canada Post. In this role, AJ helps small businesses start and grow by providing access to insights, business solutions and expert partners. Throughout his 8-year career at Canada Post, AJ has gained extensive experience in product marketing, product management and ecommerce strategy. He’s worked with global ecommerce merchants, platforms and marketplaces to design, deploy and market industry-leading solutions. AJ’s deep knowledge of the ecommerce ecosystem, combined with his passion for small business, gives him unique expertise that helps entrepreneurs achieve their goals.

Érica is a passionate young entrepreneur who wants to make green solutions accessible through an ethical and profitable international company. She co-founded Mme L’Ovary, a company that offers alternative solutions to disposable menstrual products, thereby massively reducing the amount of waste created. Mme L’Ovary is also a social project that aims to lift the taboo on menstruation through its educational mission to spread a positive message about it.

Érica’s travels have helped her develop her vision of the world and understand the role that she wants to play within it, which is to create practical solutions to help humans and the environment co-exist in a harmonious balance.

As the Seller Engagement Manager for eBay Canada, Luke Bradley spearheads initiatives to help eBay become the platform of choice for sellers – whether it be through events, campaigns for small business or educational tools. He is an avid sneakerhead and sells both new-in-box and pre-worn pairs on eBay, using the Authenticity Guarantee.

Jeff works closely with online retailers to support a wide variety of integration needs. He helps merchants streamline their processes and maximize their growth and potential. Over the course of his career, he has developed a passion for people and technology. He has developed a unique skillset, having implemented everything from platforms in the finance world for BMO to CRM cloud platforms for government municipalities across Canada and the United States. Currently, his main focus is to support small to enterprise portfolios with Canada Post's shipping tools, third-party shipping platforms and web-store API integration with ecommerce platforms. In Jeff’s leisure time, he enjoys practicing martial arts, traveling with his camera and playing golf.

With Canada Post for over 20 years, Dominique has held a variety of roles in finance, operations, strategy, product innovation and most recently as a solution specialist in sales partner innovation and channel development. Dominique is an experienced salesperson with a demonstrated history of working in the delivery industry. She has strong product development and innovation experience. She has a special ability to harmonize with the customer and connect directly so that the customers' and the vendors' understandings are aligned clearly.

Dominique is a graduate from Concordia University, is an active boater, fisherman, snowmobiler and calls Ottawa home.