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Our fastest shipping everywhere in Canada

Priority™ is our fastest service for time-sensitive documents and parcels. We deliver to every residential and business address in Canada and guarantee next-business day delivery between major urban centres. Signature collection and on-demand pickup are included at no extra chargeFootnote1.

Delivery standards are for items sent between most major urban centres and are estimates only. Actual delivery times depend on origin, destination, weather conditions and other factors. Find the specific delivery standard from your postal code to a Canadian destination at canadapost.ca/deliverytool.

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Shipping speed

Shipping speed
Expected delivery by distance Shipping distance Projected arrival date (business days)
Local Next day
Regional Next day
National Next day

How much does Priority cost?

We’ll give you an estimate based on your parcel size, weight, and where it’s going. Value-added features are included at no extra cost while options have additional fees.

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Included features and additional options

Tracking

Track
You and your customers can track parcels using the unique tracking number. Get email notifications or use our mobile app.

Reference number tracking
Use your own internal reference number or reference name when you create a shipping label.

Peace of mind

On-time guarantee
If your parcel doesn’t arrive on time, you get replacement service or credit equivalent for the shipping charges. Terms and conditions apply.

Signature
Get a signature when the item is delivered.

Liability coverage up to $100
Every package has an automatic $100 coverage. Purchase additional liability for valuable parcels. Terms and conditions apply.

Delivery

Leave at door (Do not card)
If no one is home to receive the parcel, we’ll look for a safe location to leave it (with a safe drop card telling you the location of the item). If a safe location is not possible, we’ll leave you a delivery notice card telling you where to pickup the item at a designated post office.

Card (hold) for pickup
A delivery notice card lets your customer know they can pick up their parcel at the nearest post office. Ideal for temperature-sensitive items. Government-issued photo ID is required to pick up parcels. Customers must sign up for this option.

Do not safe drop
The parcel will be left in the mailbox when delivery is made to the door. If the parcel doesn't fit and there's no one home, we'll leave a delivery notice card for pickup at the nearest post office.

Pickup services

One-Time On-Demand pickup
Arrange a one-time pickup convenient for your business.

See if parcel pickup is available in your neighbourhood

Signature and identity

Proof of age
We’ll request valid photo ID for customers under 30 years of age.

Proof of identity
Get in-person authentication. Ideal for businesses that ship credit cards, identity cards and high-value goods.

Hard copy signature
Have a hard copy of the signature sent to you for a fee.

Returns

Parcel return labels
Offer your customers convenient options for returned merchandise or returned products for repairs and refills. Include a return label when you ship. You pay only if your return label is used.

Return to sender
Parcels are returned to you if the customer has moved or the address is incomplete or doesn’t exist.

Pickup services

Recurring (Scheduled) pickup
For frequent shippers who require pickup service on 3 or more days per week per location.

See if parcel pickup is available in your neighbourhood

Additional options

Additional liability coverage
Up to $5,000. Terms and conditions apply.

Collect on delivery (COD)
Canada Post will collect up to $5,000 by credit card or up to $1,000 cash before the shipment is delivered. Service available in Canada only.

Need prepaid Priority envelopes?

Postal worker delivering a Canada Post Priority prepaid regional shipping envelope

Get flat-rate, postage-paid envelopes –with or without  pre-affixed shipping labels. Choose from a variety of sizes and types (like bubble envelopes).

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Need more information?

Read our guide for details on all features, options and terms and conditions.

Read the full guide