Access to Information and Privacy Requests/Proactive Disclosure
Possible delays in treating your request
Canada Post’s ability to respond to requests and to meet our proactive disclosure requirements within the timelines mandated by the Access to Information Act and the Privacy Act may be affected by our current operational pressures due to the exceptional measures put in place to curb the spread of the novel coronavirus (COVID-19) and protect the health and safety of Canadians.
Canada Post will continue to receive and process requests from our employees and the public, as mandated under the Access to Information Act and the Privacy Act. We will continue to make all reasonable efforts to respond to requests and to meet the timelines for proactive disclosure of information in accordance with our obligations and operational realities.
Thank you in advance for your patience and understanding during this period as we all navigate these unprecedented challenges.