Our commitment to transparency

    Canada Post is subject to the Access to Information Act and the Privacy Act. We're committed to meeting our disclosure obligations under this legislation. We respect your right of access and balance that with protecting commercially sensitive, corporate, and third-party information.

    Access to Information and Privacy Requests/Proactive Disclosure

    Possible delays in treating your request

    Canada Post’s ability to respond to requests and to meet our proactive disclosure requirements within the timelines mandated by the Access to Information Act and the Privacy Act may be affected by our current operational pressures due to the exceptional measures put in place to curb the spread of the novel coronavirus (COVID-19) and protect the health and safety of Canadians.

    Canada Post will continue to receive and process requests from our employees and the public, as mandated under the Access to Information Act and the Privacy Act.  We will continue to make all reasonable efforts to respond to requests and to meet the timelines for proactive disclosure of information in accordance with our obligations and operational realities.

    Thank you in advance for your patience and understanding during this period as we all navigate these unprecedented challenges.

    Information you can request

    Info Source is a publication containing information about all Government of Canada departments, its organization, and information holdings. This includes those of Crown corporations such as Canada Post. Info Source helps members of the public to exercise their rights under the Access to Information Act and the federal Privacy Act.

    View Info Source

    Requesting information

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    Requests under the Access to Information Act

    The Access to Information Act (ATIA) allows access to Canada Post records for:

    • Canadian citizens
    • Other people who are present in Canada
    • Corporations that are present in Canada

    Get a copy of past records released under the Access to Information Act or view summaries of the monthly records.

    See completed access to information requests
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    How to make an Access to Information request

    1. Complete the Access to Information Request Form
      Download and complete the Access to Information Request form.
    2. Include your application fee
      Each request must include a $5 application fee by cheque or money order payable to Canada Post Corporation.
    3. Mail your form and application fee to:
      Access to Information Directorate
      Canada Post Corporation
      2701 Riverside Drive Suite N1160
      OTTAWA ON K1A 0B1

      or

      Email your form to:
      ATIP_AIPRP@canadapost.postescanada.ca

    Note: You can also submit requests online on the Government of Canada website.

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    Requests under the Privacy Act

    Requests under the Privacy Act may be submitted by:

    • Canadian citizens
    • Other people who are present in Canada

    The request must be made by the person to whom the information relates or their duly authorized representative.

    Reports and proactive disclosure

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    Annual reports to Parliament

    We prepare and table reports in Parliament on our administration of the Access to Information Act and the Privacy Act during the preceding fiscal year. This is a legislative requirement.

    Read our annual report to Parliament
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    Leadership expenses

    You can view and download the travel and hospitality expenses of our Board of Directors and senior management.

    View travel and hospitality expenses

    Learn more about accessing information