Accessibility Plan and Annual Progress Reports

The Accessibility Plan is required by the Accessible Canada Act. It is a multi-year plan that identifies existing barriers, our achievements so far and the actions Canada Post will take to identify, remove and prevent barriers in 7 focused areas:

• Employment

• The built environment

• Information and communication technologies

• Communication

• The procurement of goods, services and facilities

• The design and delivery of programs and services

• Transportation
  
  

Explore the Accessibility Plan

We internally review our Accessibility Plan annually and publish an updated Plan for Canadians every 3 years. Progress reports are published annually, except for those years when the Accessibility Plan is updated and published.

2026-2028

Read the 2026-2028 Canada Post Accessibility Plan

Listen to the 2026-2028 Canada Post Accessibility Plan in MP3: Play | Download

View the American Sign Language (ASL) version of the 2026-2028 Canada Post Accessibility Plan

2023-2025

Read the 2023-2025 Canada Post Accessibility Plan

Listen to the 2023-2025 Canada Post Accessibility Plan in MP3: Play | Download

View the American Sign Language (ASL) version of the 2023-2025 Canada Post Accessibility Plan

Review progress reports

Progress reports are published annually, except for those years when the Accessibility Plan is updated and published.

2024

Read the 2024 Progress Report (PDF)

Listen to the 2024 Progress Report in MP3: Play | Download

View the American Sign Language (ASL) version of the 2024 Progress Report

2023

Read the 2023 Progress Report

Listen to the 2023 Progress Report in MP3: Play | Download

View the American Sign Language (ASL) version of the 2023 Progress Report