Closures and service outages

    Weather events and holiday hours impacting mail delivery

    If you’re looking for past service outage updates, go to our archive.

    Outage details- Saturday, February 4 at 11 p.m. until Sunday February 5, at 6 a.m. Eastern Time (ET)

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

    From Saturday, February 4 at 11 p.m. until Sunday February 5, at 6 a.m. Eastern Time (ET), the following will be unavailable:

    • My Dashboard
    • Parcel Pickup
    • Partner Program
    • Profile Update/My Profile
    • Parcel Returns
    • Online Self Serve
    • Redirection Services online
    • Online Business Centre (OBC)
    • Credit Card Fraud Reporting
    • Electronic Change of Address
    • Smart Mail Marketing
    • Precision Targeter
    • Flex Delivery
    • Snapship
    • Online Store (customers can check out as a guest only)
    • Track a Package (customers cannot register for email notifications)
    • Intelligence 360
    • EST 2.0
    • Express Order Entry
    • Mail Order Entry Tool (MOET)
    • Ship Online
    • Shipping Manager
    • Connect
    • Parcel Returns (Manage Returns Policy)