Support

    Payment and invoice options for small business customers

    How can I access my digital/electronic invoices?

    You’ll get an email from Canada Post with a PDF when invoices are available. Here’s what to do with it:

    How do I pay my invoice by Credit Card?

    There are several ways commercial customers can pay by Credit Card. Pick the one best for you:

    How do I request a copy of my invoice?

    Requesting a copy of your invoice is easy. Follow these steps:

    Why is the weight different on my bill from what I entered in the order?

    Why are all my parcels billed at 7 kg?

    What are the additional charges on my invoice?

    Why did I receive a past due notice?

    How can I check if you received my payment?

    Why am I not able to pay by credit card?

    What address should I send payment to?

    How can I pay my P.O. Box fees?

    Puis-je payer ma facture au bureau de poste?

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