When I track my item, it shows an expected delivery date and a delivery standard date. Why?

    The Expected delivery date is an estimate of when we will attempt delivery of an item based on where it is in our network. This date is not guaranteed and will continue to be updated as your item travels to its destination. The date may be before, after, or on the same day as the Delivery Standard and is updated based on local information.

    The delivery standard date represents our delivery commitment for items deposited on business days before the local cut-off time. Deposits received on holidays and weekends, or after the last collection time specified on a street letter box or at a Post Office, are considered as accepted on the next business day.

    The delivery standard date may be updated due to circumstances such as a force majeure or receiving an item after the cut-off time for the day it was mailed.

    Have you tried...