Direct marketing and transaction mail
Service changes and recent service enhancements
Effective date
January 11, 2021
Smartmail Marketing customer guide
A new approach for direct mail to amplify the impact of marketing when using Personalized Mail, Postal Code Targeting, or Neighbourhood Mail
Effective date
February 8, 2021
Direct marketing and transaction mail
Service changes and recent service enhancements
Effective date
January 11, 2021
Commercial mail customer guide
Updates for all other mail solutions - Incentive Lettermail, Publications Mail, Business Reply Mail, and International Incentive Letter-post™
Effective date
January 11, 2021
Parcel services
Modifications to surcharges during peak season
Effective date
November 1, 2021
Parcel services
Modifications to our delivery standards
Effective date
September 21, 2020
Parcel services™
Modifications to our service guarantee
Effective date
March 23, 2020