International destination listing

An import permit is required for many goods. Before posting any item, senders should confirm that the addressee has any necessary permit. Senders should determine import restrictions from the country's authorities before posting:

• coffee
• drugs and poisons
• fruit
• lithographic copies of plans or maps with a scale less than 1:25000
• machinery parts
• meat and poultry products
• milk and milk related products
• medicines and patent medicines
• musical instruments
• plants or cuttings
• printed publications
• reproduction equipment needed to pursue a private trade
• serums and vaccines
• utensils
• wireless sets.

Watches

Watch cases or housings (mounted or unmounted) of complete watches made of precious metals may be accepted after analysis of the metal content. It does not accept articles containing incomplete watch cases or parts.

Personal-use items

Postal items addressed to individuals may contain personal travel articles, articles for personal and family use (medicines, medical instruments, teaching and leisure material) and articles for the use of their household in quantities not intended for resale. Personal items not exceeding $30US are exempt from customs duty.

Legacy and contract items

Items inherited abroad and articles provided for in contracts concluded between States may be freely imported in accordance with such contracts.

Professional tools of trade

Natural persons of Slovenian nationality exercising a profession may import articles for use in that profession subject to special conditions.

Prohibited Items

In addition to items considered non-mailable matter, the following are prohibited:

• abortion procuring items
• gold
• precious stones
• jewellery
• money, coins
• batteries
• cashew nuts
• cigarette paper
• contraceptives
• essences for artificial wines and brandies
• firearms and parts
• foreign products bearing Slovenia trademarks or imitated trade marks
• graphite products
• military uniforms of other states
• pyrotechnic articles
• whistles, spoons and food containers having a lead content over 10%
• wines and must containing sulphuric acid
• yeast
• precious antiques
• works of art
• toxins
• combustible items.

Documentation Required

Information regarding Customs can be found in "Customs Requirements" of the Canada Postal Guide.

Senders must provide proof of the addressee's entitlement on the customs documentation; otherwise, the addressee must provide the proof before delivery.

Customs authorities inspect all Parcels.

Persons are required to attach sellers internet site print with a description and value of sent goods.

Persons are required to attach completed auction statements with description, value of number of goods.

Gifts

Senders should mark all gifts and accompanying documents Gift Parcel or Envoi Cadeau.

Invoices

All commercial goods must include an invoice.

Value Added Tax (VAT)

The Import One-Stop-Shop (IOSS) is a program that allows the seller to collect the Value Added Tax (VAT) at the time of purchase, rather than have VAT collected by the recipient at the time of delivery. Under the IOSS program, VAT is remitted monthly by the seller directly to the European Union (EU) tax authority using an online portal. The IOSS can only be used for shipments with a value of less than €150. For shipments over €150, there are no changes to the collection of VAT, duties or other applicable fees on imported goods. The IOSS program also cannot be used for goods subject to excise duties (such as tobacco or alcohol) or gifts. More information on the program can be found here.

In order to register for an IOSS number, a business must have an address in one of the EU member states or hire an IOSS intermediary. If you sell through an online shipping platform or marketplace, you can contact them to see if they are registered for the IOSS program and have their own IOSS number.

If using the IOSS program, the IOSS number must be included when creating the electronic shipping label, entered in the “Tax ID” field (sender.identification.reference). This will allow for the number to be sent electronically. If the number is not present in the electronic data, VAT may be collected from the recipient at the time of delivery. The following Canada Post shipping systems can be used to capture and transmit the IOSS number:

• EST Desktop 2.0
• SnapShip
• Shipping Manager

The IOSS number cannot be transmitted electronically when using a retail location. IOSS numbers start with IM, followed by 10 numeric digits (ex: IM0123456789). When using the IOSS program, a minimum 6-digit Harmonized System (HS) code is required. To find the right HS code, visit the Canada Post HS Lookup tool.