Repeat customers
Customers will visit your site often to check the delivery status of their parcel, which creates cross-sell and upsell opportunities.
Why offer parcel tracking on your website
Customer satisfaction
Customers want updates every step of the delivery journey. 96% of shoppers track their parcels in real-time. Update them throughout the delivery journey through push notifications.
Save money
Answer your customers’questions before they ask. Reduce costly customer service calls asking about their parcel status by enabling easy access to tracking and delivery status on your site.
Here's how it works
There are 2 ways you can offer your customers the ability to track their parcels.
Integrate tracking into your website
No need to embed anything into your e-commerce site. Offer your customers tracking information from the Canada Post website with no technical set-up required.
Integrate tracking into your website
- Our tracking services can be integrated into your e-commerce platform or website so that the most recent shipping status is always available in one place.
- You can also include a link in their confirmation email that brings them directly to their tracking information on your site.
No need to embed anything into your e-commerce site. Offer your customers tracking information from the Canada Post website with no technical set-up required.
- Add a tracking link in your confirmation email to your customers.
- This link takes your customer directly to their tracking results on the Canada Post website.
How to get started
Talk to a specialist
If you’re interested in learning more about how integrating parcel tracking can work for your business, get in touch with one of our e-commerce specialists.
Talk to a specialist
Access through your existing platform
We have a network of e-commerce partners who already have our shipping, fulfillment, delivery and returns services integrated into their platforms. See if Tracking is offered by your platform provider.
Want to DIY with a developer?
You can integrate Tracking directly into your website through our Developer Program. Get access to our API keys and plugins here.