Request a pickup

    Convenient parcel pickup services for businesses of all sizes

    Do you have parcels that are ready to ship? Let us pick them up for you. Whether you need scheduled weekly pickups or you’d prefer to use our pickup service only when needed, we’ve got you covered.

    Request a pickup

    Is parcel pickup available in your neighbourhood?

    Use our tool to see if the service is available in your area. Just enter your business’postal code.
    Check pickup availability

    Not sure which pickup service is right for you?

    If you’ve never used our pickup service before, we can help. We’ll answer your questions about how to:
    • Set up an account online. 
    • Get shipping discounts (for small businesses and larger-volume shippers). 
    • Integrate our pickup service directly into your website.
    Contact a sales representative
    We offer 2 types of parcel pickup services –on-demand and scheduled.

    Ship a little, or mostly during peak seasons?

    One-Time On-Demand pickup is for you. Save yourself a trip to the post office when you call or request your pickup online –pickup service is available just when you need it.

    How much does this cost?

    • $3.50 flat rate per pickup (unlimited number of parcels).
    • Free pickup for parcels using Priority™ shipping services.

    Here's how it works

    1. Make sure pickup is available in your neighbourhood using our tool.
    2. Select the Request a pickup tool. You’ll be asked to sign in to your account.
    3. Request your pickup online or by phone and we’ll pick up your parcel on the date and time period you ask for.
    4. Paying by credit card? You can arrange pickup up to five business days in advance. Larger-volume shippers with a signed contract can arrange pickup up to 30 days in advance.

    Do you ship a lot for your growing business?

    Recurring (Scheduled) pickup is for you. You decide the date and time for us to pick up your parcels every week –whatever is convenient for you.

    How much does this cost?

    Recurring (Scheduled) pickup fees are based on how much you spend on parcel shipping each year:
    • $7.50 fee/week when you spend $2,500–$14,999 on parcel shipping.
    • Free when you spend $15,000+/year.

    Here's how it works

    1. Make sure pickup is available in your neighbourhood using  our tool.
    2. Select the Request a pickup tool. You’ll be asked to sign in to your account.
    3. Set a time (daily or weekly) and our driver will pick up your parcels at your business location.
    4. You can change the Recurring (Scheduled) pickup time if you need to. For example: if you have no planned shipments, if you’re temporarily closed or if a different time works better.
    5. You pay by credit card or use your commercial account (for large-volume shippers who have a signed contract with Canada Post).

    We offer third-party pickups

    This means we’ll pick up parcels at a location other than your business and charge it to your account. Applies to both One-Time On-Demand and Recurring (Scheduled) Pickups. Talk to us for more information.

    Contact a sales representative

    Request a pickup from your online system!

    You can integrate our One-Time On-Demand parcel pickup service directly into your website through our Developer Program. Get access to our API keys and plugins here.
    Access APIs and plugins