April 11, 2018

Outage details

April 11, 2018

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

From Saturday, April 14 at 9 p.m. until Sunday, April 15 at 9 a.m. Eastern Time (ET), the following online tools will be unavailable:

  • Sign-up
  • Parcel Pickup
  • Online Business Centre
  • My Business Profile
  • My Credit Cards
  • My Orders
  • Request Shipment Refund
  • View/Update profile
  • Service Tickets will operate in offline mode
  • Partner Program

Note: Shipping tools (EST 2.0, EST Online), shipping and tracking web services will still be available.