Closures and service interruptions

    Closures and Service Interruptions

    Learn about upcoming outages to our website and specific online tools that are affected as well as major weather events and holiday closures that impact mail delivery in your community.

    Browse previous service closures and delivery interruptions by selecting a year to filter your results.

    For up to date information on our delivery service, please visit Service Alerts.

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    All closures and service interruptions

    Posted in: Closures and service interruptions

    Outage details-  Saturday, March 4 at 9 p.m. until Sunday March 5, at 9 a.m. Eastern Time (ET)

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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    Posted in: Closures and service interruptions

    Outage details- Saturday, February 4 at 11 p.m. until Sunday February 5, at 6 a.m. Eastern Time (ET)

    Posted in: Closures and service interruptions

    We're upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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    Posted in: Closures and service interruptions

    Outage details- Saturday, Jan 21 at 9 p.m. until Sunday Jan 22 at 7 a.m. Eastern Time (ET)

    Posted in: Closures and service interruptions

    We're upgrading our website and online tools to serve you better. As a result, some of our online services will be unavailable during this upgrade.

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    Posted in: Closures and service interruptions

    Holiday closures and mail collection from mailboxes and post offices during the holidays

    Posted in: Closures and service interruptions

    Canada Post will be closed on December 26 and 27 for Christmas and Boxing Day, as well as January 2 for New Year’s Day with no regular collection or delivery of mail on these days. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

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    Posted in: Closures and service interruptions

    Update on Rankin Inlet Post Office

    Posted in: Closures and service interruptions

    The Rankin Inlet Post Office is currently experiencing a delay with Regular and Expedited parcels; Priority and Xpresspost parcels continue to move as expected. We are prioritizing lettermail to ensure that your important mail and documents continue to arrive in a timely manner.

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    Posted in: Closures and service interruptions

    Outage details- Sunday November 6th, 12:00 AM- 6:00 AM Eastern Time

    Posted in: Closures and service interruptions

    We're upgrading our website and online tools to serve you better. As a result, some of our online services will be unavailable during this upgrade

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    Posted in: Closures and service interruptions

    Canada Post offers free Mail Forwarding Service to those affected by Hurricane Fiona

    Posted in: Closures and service interruptions

    Effective immediately, Canada Post is offering free Mail Forwarding Service for up to 12 months to eligible residents and businesses displaced by Hurricane Fiona.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We're upgrading our website and online tools to serve you better. As a result, our online services are unavailable during this upgrade.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

    Read more

    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We're upgrading our website and online tools to serve you better. As a result, our online services are unavailable during this upgrade.

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    Posted in: Closures and service interruptions

    Online Tool Outage

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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    Posted in: Closures and service interruptions

    Online Tool Outage

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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    Posted in: Closures and service interruptions

    Holiday closures and mail collection from mailboxes and post offices during the holidays

    Posted in: Closures and service interruptions

    Canada Post will be closed on December 27 and 28 for Christmas and Boxing Day, as well as January 3 for New Year’s Day with no regular collection or delivery of mail on these days. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

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    Posted in: Closures and service interruptions

    Holiday closures and mail collection from mailboxes and post offices during the holidays

    Posted in: Closures and service interruptions

    Canada Post will be closed on December 25 and 28 for Christmas and Boxing Day, as well as January 1 for New Year’s Day with no regular collection or delivery of mail on these days. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

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    Posted in: Closures and service interruptions

    Important information for customers affected by flooding in Fort McMurray, Alberta

    Posted in: Closures and service interruptions

    This morning, Canada Post is opening a new temporary postal facility in order to better process the mail and facilitate mail pick-ups.

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    Posted in: Closures and service interruptions

    Important information for customers affected by flooding in Fort McMurray, Alberta

    Posted in: Closures and service interruptions

    Your Fort McMurray Canada Post team continues its efforts to reinstate postal services to all residents of our community with the opening a new postal facility. This facility will allow us to better process the mail and make items available for pick-up. The address and business hours of the new location will be provided on Tuesday (May 19) morning.

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    Posted in: Closures and service interruptions

    Important information for customers affected by flooding in Fort McMurray, Alberta

    Posted in: Closures and service interruptions

    Fort McMurray Canada Post employees – your family members, friends and neighbours – are working hard to reinstate postal services to all residents of our community.

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    Posted in: Closures and service interruptions

    Important information for customers affected by flooding in Fort McMurray, Alberta

    Posted in: Closures and service interruptions

    Once again in these challenging times for Fort McMurray residents and businesses, Canada Post is working hard to keep you connected. The flooding has had an impact on one of our delivery facilities and we are working hard on getting an alternate facility up and running.

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    Posted in: Closures and service interruptions

    Important Changes to Canada's Postal Service

    Posted in: Closures and service interruptions

    OTTAWA - Canada Post understands the important role the postal service plays and is committed to serving Canadians while taking action to keep our people and our communities safe. To do so effectively in these challenging times, we will continue to review and quickly adapt our approach with health and safety as our primary goal.

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    Posted in: Closures and service interruptions

    COVID-19 Public update

    Posted in: Closures and service interruptions

    As the situation caused by the coronavirus (COVID-19) quickly evolves, we want to assure you that all of us at Canada Post are doing everything we can to keep our employees, customers and the communities we serve safe.

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    Posted in: Closures and service interruptions

    Statement on COVID-19

    Posted in: Closures and service interruptions

    As we continue to serve Canadians across the country, Canada Post is closely monitoring the coronavirus (COVID-19) pandemic.

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    Posted in: Closures and service interruptions

    Service update for Newfoundland

    Posted in: Closures and service interruptions

    Postal service in Newfoundland continues to be impacted by the effects of severe winter weather in St. John’s and other communities.

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    Posted in: Closures and service interruptions

    Mail collection from mailboxes and post offices during the holidays

    Posted in: Closures and service interruptions

    On December 24 and 31, mail will be collected from mailboxes and post offices earlier in the day than usual. Community mailboxes and street letter boxes will be cleared as early as 8:00 am local time, and mail will be collected from post offices as early as noon local time. Items deposited after mail is collected on December 24 or 31 will be processed the next business day.

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    Posted in: Closures and service interruptions

    Important information for evacuated communities in Manitoba

    Posted in: Closures and service interruptions

    Communities and regions where mail cannot be delivered can pick up their mail (including Canada child benefit cheques) at the following post offices

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    Posted in: Closures and service interruptions

    Canada Post is resetting passwords for online accounts

    Posted in: Closures and service interruptions

    Canada Post is resetting passwords for all online customer accounts, starting on October 16, 2019. Customers with online accounts will receive an automated email from Canada Post that includes the steps to reset their password.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

    Read more

    Posted in: Closures and service interruptions

    Important information for evacuated residents affected by the wildfires

    Posted in: Closures and service interruptions

    Wildfires are affecting mail and parcel delivery in certain communities of Alberta. Canada Post has put contingency measures in place to serve residents of these communities.

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    Posted in: Closures and service interruptions

    Important Information for customers affected by the flooding in Ontario, Quebec and New Brunswick

    Posted in: Closures and service interruptions

    Canada Post is delivering mail to the impacted areas where it is safe to do so. We continue to assess the situation and options in all areas to serve you as conveniently as possible.

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    Posted in: Closures and service interruptions

    Canada Post responds to special examination report

    Posted in: Closures and service interruptions

    Canada Post is pleased that a special examination by the Office of the Auditor General of Canada and KPMG found that Canada Post has good practices in place to oversee the running of the Corporation and to manage its operations. The special examination report can be found here.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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    Posted in: Closures and service interruptions

    Canada Post will be closed on Tuesday, January 1 for New Year's Day

    Posted in: Closures and service interruptions

    Canada Post will be closed on Tuesday, January 1 for New Year's Day with no regular collection or delivery of mail on this day.

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    Posted in: Closures and service interruptions

    Canada Post will be closed on Tuesday, December 25 and Wednesday, December 26 for Christmas

    Posted in: Closures and service interruptions

    Canada Post will be closed on Tuesday, December 25 and Wednesday, December 26 for Christmas, with no regular collection or delivery of mail on these days.

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    Posted in: Closures and service interruptions

    Parcel service temporarily suspended to Uruguay

    Posted in: Closures and service interruptions

    Mail delivery restored.

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    Posted in: Closures and service interruptions

    Mail and parcel services to Belgium experiencing delays

    Posted in: Closures and service interruptions

    Delays are expected for all mail items sent to Belgium between November 5 and November 13, 2018 due to postal strike activity by Belgian Post employees.

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    Posted in: Closures and service interruptions

    Canada Post will be closed on Monday November 12 for Remembrance Day

    Posted in: Closures and service interruptions

    Canada Post will be closed on Monday November 12 for Remembrance Day, with no regular collection or delivery of mail on this day. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

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    Posted in: Closures and service interruptions

    Mail and parcel service to Guatemala resumes

    Posted in: Closures and service interruptions

    Effective immediately, mail and parcel service to Guatemala has resumed, as the destination country has re-established its postal service. Mail and parcels destined for Guatemala will again be accepted by Canada Post.

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    Posted in: Closures and service interruptions

    Canada Post will be closed on Monday, October 8 for Thanksgiving Day

    Posted in: Closures and service interruptions

    Canada Post will be closed on Monday, October 8 for Thanksgiving Day, with no regular collection or delivery of mail on this day.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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    Posted in: Closures and service interruptions

    Canada Post will be closed on Monday September 3 for Labour Day

    Posted in: Closures and service interruptions

    Canada Post will be closed on Monday September 3 for Labour Day, with no collection or delivery of mail on this day. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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    Posted in: Closures and service interruptions

    Discovery Day in Yukon

    Posted in: Closures and service interruptions

    Canada Post will be closed on August 20 for Discovery Day in Yukon, with no collection or delivery of mail on this day.

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    Posted in: Closures and service interruptions

    NOR-PEL strike action in Atlantic Canada

    Posted in: Closures and service interruptions

    NOR-PEL Inc. employees in Atlantic Canada represented by the Canadian Union of Postal Workers (CUPW) continue to strike. NOR-PEL Inc. employees provide delivery and pickup support services under contract to Canada Post. They are located in Cape Breton NS, New Glasgow NS and St. Stephen NB.

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    Posted in: Closures and service interruptions

    Canada Post will be closed on August 6 for the holiday Monday

    Posted in: Closures and service interruptions

    Canada Post will be closed on August 6 for the holiday Monday, with the exception of Quebec and Yukon, with no collection or delivery of mail on this day.

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    Posted in: Closures and service interruptions

    Canada Post will be closed on July 2 for Canada Day

    Posted in: Closures and service interruptions

    Canada Post will be closed on July 2 for Canada Day, with no collection or delivery of mail on this day. Corporate post office locations will be closed on July 1 and 2. Post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

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    Posted in: Closures and service interruptions

    Saint-Jean-Baptiste Day in Quebec

    Posted in: Closures and service interruptions

    On June 25, Canada Post will be closed for Saint-Jean-Baptiste Day in Quebec, with no collection or delivery of mail on this day. Corporate post offices will be closed on June 24 and 25. Post offices operated in authorized franchise locations may be open according to the hours of service of the host business. This applies to Quebec post offices only.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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    Posted in: Closures and service interruptions

    Expanding the reach of the Xpresspost™ - International and Tracked Packet™ - International services

    Posted in: Closures and service interruptions

    Effective May 14, 2018, we’re excited to offer Xpresspost - International to 7 additional countries (as a replacement for the International Parcel - Air service)

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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    Posted in: Closures and service interruptions

    Easter

    Posted in: Closures and service interruptions

    Canada Post will be closed on Friday, March 30 and Monday, April 2 for holiday hours, with no collection or delivery of mail on these days. Canada Post post offices will also be closed, but post offices operating in authorized franchise locations may be open according to the hours of service of the host business. For hours of business, customers can contact their local post office outlet.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

    Read more

    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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    Posted in: Closures and service interruptions

    New Year’s Day

    Posted in: Closures and service interruptions

    Canada Post will be closed on Monday, January 1 for New Year’s Day, with no collection or delivery of mail on that day. Canada Post post offices will also be closed, but post offices operating in authorized franchise locations may be open according to the hours of service of the host business. For hours of business, customers can contact their local post office outlet.

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    Posted in: Closures and service interruptions

    Holiday Closures

    Posted in: Closures and service interruptions

    Canada Post will be closed on Monday December 25 and Tuesday, December 26th for the holiday season, with no collection or delivery of mail on these days. Canada Post post offices will also be closed, but post offices operating in authorized franchise locations may be open according to the hours of service of the host business. For hours of business, customers can contact their local post office outlet.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window:

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    Posted in: Closures and service interruptions

    Mail/Parcel pickup and delivery is unavailable on Monday, November 13, 2017, to observe Remembrance Day

    Posted in: Closures and service interruptions

    Canada Post will not be operating on Monday, November 13, 2017 to observe Remembrance Day. As a result, scheduled or on-demand pickups will not be performed on this day, but will resume on Tuesday, November 14.

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    Posted in: Closures and service interruptions

    Mail and parcel service to Costa Rica and St. Martin (French) resumes

    Posted in: Closures and service interruptions

    Postal services to Costa Rica and St. Martin (French part of the island) have been restored following the disruption caused by hurricanes in the region.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window

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    Posted in: Closures and service interruptions

    Mail and parcel service suspended to Guatemala

    Posted in: Closures and service interruptions

    Effective immediately, services for parcels and letters to Guatemala are suspended at the request of the postal operator in the destination country.

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    Posted in: Closures and service interruptions

    Mail and parcel service to Dominica and Mexico resumes; Caribbean service back to normal

    Posted in: Closures and service interruptions

    Postal services to Dominica and Mexico have been restored following the disruption caused by extreme weather conditions in the region. Mail and parcels destined to Dominica and Mexico will again be accepted by Canada Post. Service to previously affected destinations in the Caribbean is now back to normal.

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    Posted in: Closures and service interruptions

    IMPORTANT INFORMATION FOR EVACUATED RESIDENTS DUE TO FOREST FIRES

    Posted in: Closures and service interruptions

    To help restore delivery of mail and parcels as soon as possible to displaced residents of certain regions affected by forest fires, residents can register for free mail forwarding services at any post office across the country or online. Details below:

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.

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    Posted in: Closures and service interruptions

    eBay sellers are now able to sync their eBay orders with Shippo

    Posted in: Closures and service interruptions

    eBay sellers are now able to sync their eBay orders with Shippo and have access to Canada Post Shipping labels. Shippo can be used to get rates and purchase shipping labels across multiple channels, all from one platform.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.

    Read more

    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window

    Read more

    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.

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    Posted in: Closures and service interruptions

    NOTICE REGARDING USE OF OBSOLETE C.O.D. SHIPPING LABELS

    Posted in: Closures and service interruptions

    Please note that any item shipped using the obsolete manual C.O.D. labels after April 3, 2017 will be returned to you as our network will no longer support these labels.

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    Posted in: Closures and service interruptions

    Email/Virus - Notice to Canada Post Customers

    Posted in: Closures and service interruptions

    New emails using Canada Post’s name or brand are circulating, inviting customers to either click a link or open a document to confirm their address for a parcel delivery. We wish to remind customers to not click on any links or open documents. These fraudulent messages are known as "phishing" and may contain viruses.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.

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    Posted in: Closures and service interruptions

    Resumption of mail and parcel service to Guatemala

    Posted in: Closures and service interruptions

    Services for parcels and letters to Guatemala have resumed. Mail and parcels destined for Guatemala will again be accepted by Canada Post.

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    Posted in: Closures and service interruptions

    Ongoing suspension of mail and parcel service to Guatemala

    Posted in: Closures and service interruptions

    Services for parcels and letters to Guatemala continue to be suspended at the request of the destination country.

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    Posted in: Closures and service interruptions

    Holiday service and scheduled pickups

    Posted in: Closures and service interruptions

    Canada Post will be closed on Monday, December 26, and Tuesday, December 27, 2016, as well as Monday, January 2, 2017.

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    Posted in: Closures and service interruptions

    Mail and parcel service temporarily suspended to Bolivia

    Posted in: Closures and service interruptions

    Effective immediately, service for parcels and letters to Bolivia are temporarily suspended as carriers are experiencing capacity constraints and are imposing an embargo to this destination. Canada Post is seeking alternate routing arrangements.

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    Posted in: Closures and service interruptions

    Mail and parcel service suspended to Guatemala

    Posted in: Closures and service interruptions

    Effective immediately, services for parcels and letters to Guatemala are suspended at the request of the postal operator in the destination country, due to staffing and logistical difficulties it has been encountering.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.

    Read more

    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.

    Read more

    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.

    Read more

    Posted in: Closures and service interruptions

    Mail/Parcel pickup and delivery is unavailable on Friday, November 11 to observe Remembrance Day

    Posted in: Closures and service interruptions

    Canada Post will not be operating on Friday, November 11, 2016 to observe Remembrance Day.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.

    Read more

    Posted in: Closures and service interruptions

    Expanding the reach of the Xpresspost International service

    Posted in: Closures and service interruptions

    We’re excited to offer Xpresspost International service to 19 additional countries. Effective October 24, you will be able to ship items using Xpresspost International, instead of using International Air Parcel, which is slower and lacks the features Xpresspost International has to offer.

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    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable.

    Read more

    Posted in: Closures and service interruptions

    Outage details

    Posted in: Closures and service interruptions

    We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable.

    Read more

    Posted in: Closures and service interruptions

    Samsung Galaxy Note 7 Devices

    Posted in: Closures and service interruptions

    Following potential safety concerns raised by the manufacturer, Canada Post will not be accepting Samsung Galaxy Note 7 Devices for delivery.

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    Posted in: Closures and service interruptions

    Upcoming changes to Canada Post Parcels Services

    Posted in: Closures and service interruptions

    Global e-commerce is increasing rapidly, and with it comes higher expectations from shippers and receivers. Canada Post is committed to improving its services to meet your changing needs and expectations.

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    Posted in: Closures and service interruptions

    On-time delivery guarantee suspended for Xpresspost International destined for Australia

    Posted in: Closures and service interruptions

    Delays are expected for all mail items sent to Australia between September 26 and October 9, 2016 due to strike activity by the Border Protection Department, which oversees customs clearance.

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    Posted in: Closures and service interruptions

    5 Facts about our 2016 Second Quarter Results

    Posted in: Closures and service interruptions

    We have just released our financial results for the second quarter of 2016. Canada Post made a profit of $1 million this quarter, which is essentially break even. Transaction mail volumes continue to fall, parcel volumes are up again and pension solvency obligations grew by 2 billion. Our growth in parcels won’t be enough to cover our transaction mail declines as well as our pension obligations.

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    Posted in: Closures and service interruptions

    There’s a better way: arbitration could resolve negotiations with CUPW

    Posted in: Closures and service interruptions

    An arbitrator has just resolved negotiations between Canada Post and the Canadian Postmasters and Assistants Association. The group represents more than 5,000 employees in rural post offices across Canada.

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    Posted in: Closures and service interruptions

    Email/Virus - Notice to Canada Post Customers

    Posted in: Closures and service interruptions

    New emails using Canada Post’s name or brand are circulating, inviting customers to either click a link or open a document to obtain their tracking information.

    Read more

    Posted in: Closures and service interruptions

    Delivery of letters and parcels to Japan may be delayed

    Posted in: Closures and service interruptions

    Due to strong earthquakes in Japan causing major disruptions to rail and road transport in affected areas, the delivery of letters and parcels may be delayed.

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    Posted in: Closures and service interruptions

    Mail and parcel service to Belgium resumes

    Posted in: Closures and service interruptions

    Effective immediately, postal service for parcels and letters to Belgium has resumed. Canada Post has made contingency arrangements to offset the impact to mail flow due to the temporary closure of the Brussels Airport.

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    Posted in: Closures and service interruptions

    Mail and parcel service temporarily on hold to Belgium

    Posted in: Closures and service interruptions

    Due to the temporary closure of Brussels Airport, air letters, parcels and Xpresspost items destined for Belgium will be temporarily held.

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    Posted in: Closures and service interruptions

    Mail and parcel service temporarily suspended to Cuba

    Posted in: Closures and service interruptions

    Effective immediately, services for parcels and letters to Cuba are temporarily suspended due to infrastructure improvements at the José Martí International Airport in Havana.

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    Posted in: Closures and service interruptions

    Mail and parcel service to Peru resumes

    Posted in: Closures and service interruptions

    Effective immediately, postal service for parcels and letters to Peru has resumed. The postal strike in Peru from November 2015 has ended and all postal services are now operating normally.

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    Posted in: Closures and service interruptions

    Mail and parcel service to Peru suspended indefinitely

    Posted in: Closures and service interruptions

    Effective immediately, service for parcels and letters to Peru is not available due to an ongoing labour dispute and service is suspended indefinitely.

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    Posted in: Closures and service interruptions

    Email being circulated which suggests that prices are not consistent between post offices

    Posted in: Closures and service interruptions

    There’s an email being circulated which suggests that prices are not consistent between post offices. Let’s clear this up: This email is false. Here’s why:

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    Posted in: Closures and service interruptions

    Holiday scheduled pickups and deliveries

    Posted in: Closures and service interruptions

    Canada Post will be closed on Friday, December 25, Monday, December 28, 2015 and Friday, January 1, 2016.

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    Posted in: Closures and service interruptions

    Mail/Parcel Pick-up and delivery is unavailable on Wednesday, November 11 to observe Remembrance Day

    Posted in: Closures and service interruptions

    We will not be operating Nov. 11, Remembrance Day. This affects pickups and expected delivery dates. Some exceptions apply.

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    Posted in: Closures and service interruptions

    On-time delivery guarantee for Xpresspost International items destined to Brazil is temporarily suspended

    Posted in: Closures and service interruptions

    Due to a labour disruption in Brazil, the delivery of letters, parcels and EMS items may be delayed. Consequently, effective September 16, the on-time guarantee for Xpresspost International items destined to Brazil is temporarily suspended.

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    Posted in: Closures and service interruptions

    Korea Post is changing its postcode system

    Posted in: Closures and service interruptions

    Korea Post is moving from a 6-digit postcode to a 5-digit postcode system.

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    Posted in: Closures and service interruptions

    Mail and parcel service to Yemen suspended

    Posted in: Closures and service interruptions

    Effective Apr. 20, 2015, all Yemen-bound mail accepted by Canada Post will be returned to sender. Once postal service has resumed, customers will be able to resend their mail items at no additional charge.

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    Posted in: Closures and service interruptions

    Mail and parcel service temporarily suspended to Yemen

    Posted in: Closures and service interruptions

    Effective immediately, postal service for parcels and letters to Yemen is temporarily suspended.

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    Posted in: Closures and service interruptions

    Email/Virus - Notice to Canada Post Customers

    Posted in: Closures and service interruptions

    New emails using Canada Post’s name or brand are circulating, inviting customers to either click a link or open a document to obtain their tracking information.

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    Posted in: Closures and service interruptions

    Important notice to our customers about the Heartbleed security risk

    Posted in: Closures and service interruptions

    Canada Post offers customers the highest security for the online and mobile delivery of postal services and confirms that its services were not impacted by the Heartbleed bug.

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    Posted in: Closures and service interruptions

    Mail and parcel service temporarily suspended to the Crimean peninsula in the Ukraine (postal codes 95000-99999)

    Posted in: Closures and service interruptions

    The designated postal operator of Ukraine has informed member countries of the Universal Postal Union of difficulties in delivering postal items to addressees in the Crimea and Sevastopol. This is due to the current situation in Ukraine and in particular on the Crimean peninsula.

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    Posted in: Closures and service interruptions

    Protecting Canada Post’s Future

    Posted in: Closures and service interruptions

    In less than a decade, digital communication has eaten away at the core business of Canada Post, putting at risk a corporation that had survived 250 years of dramatic change.

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    Posted in: Closures and service interruptions

    Statement Regarding Surcharge on Parcels to Fort McMurray

    Posted in: Closures and service interruptions

    As part of Canada Post’s competitive pricing structure for parcels, the corporation introduced a surcharge of $5 on incoming parcels to Fort McMurray following similar moves by others in the delivery business.

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    Posted in: Closures and service interruptions

    Canada Post strengthens efforts to alert customers of weather-related delivery issues

    Posted in: Closures and service interruptions

    Canadians rely on Canada Post to deliver their mail and parcels on a regular basis. That expectation is built over many years of serving our customers, even when faced with difficult weather challenges.

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    Posted in: Closures and service interruptions

    Changes to Light Packet™ service

    Posted in: Closures and service interruptions

    Canada Post is making changes to its Light Packet service, beginning in January 2014. Light Packet is an economical service that allows customers to ship small goods up to 500 grams to the U.S. or to an international destination.

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    Posted in: Closures and service interruptions

    Postal Service to the Philippines following Typhoon Haiyan

    Posted in: Closures and service interruptions

    As of November 14, 2013 Canada Post has not received any official communication from Philippine postal authorities, the UPU or international transportation suppliers to indicate that letter or parcel delivery in the Philippines is suspended.

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    Posted in: Closures and service interruptions

    Click here to Buy & Sell…Click Fraud?

    Posted in: Closures and service interruptions

    Internet advertising is certainly booming… the days of putting up posters in local neighbourhood community centres about yard sales and other classifieds is quickly migrating over to online channels. And why not – a few clicks now allows consumers to connect with interested buyers and sellers faster than ever.

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    Posted in: Closures and service interruptions

    Mail service to Syria suspended

    Posted in: Closures and service interruptions

    Effective immediately, postal service for parcels and letters to Syria is not available because transportation issues in that country no longer allow us to ensure secure delivery of the mail.

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    Posted in: Closures and service interruptions

    Canada Post must deliver all mail as required under the Canada Post Corporation Act and Regulations

    Posted in: Closures and service interruptions

    Canada Post must deliver all mail as required under the Canada Post Corporation Act and Regulations. These requirements are similar to those followed by many other countries.

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    Posted in: Closures and service interruptions

    Canada Post warns Canadians about Fraud Scam

    Posted in: Closures and service interruptions

    Canada Post is warning Canadians to be aware of a recent scam in which some individuals are receiving a letter fraudulently using the Canada Post logo and identified as coming from Canada Post.

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    Posted in: Closures and service interruptions

    Email suggesting discrepancy in pricing between Canada Post corporate outlets and private postal outlets is false

    Posted in: Closures and service interruptions

    Canada Post wishes to alert customers that an email containing misinformation regarding discrepancies in pricing between Canada Post corporate outlets and private postal outlets has resurfaced.

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    Posted in: Closures and service interruptions

    REMINDER: Pricing at postal outlets

    Posted in: Closures and service interruptions

    Please note that an email containing misinformation regarding discrepancies in pricing between corporate Canada Post outlets and private postal outlets is currently circulating on the internet.

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    Posted in: Closures and service interruptions

    Tips for spotting fraudulent solicitation letters

    Posted in: Closures and service interruptions

    Have you received a letter that has a Canada Post logo on it and is identified as coming from Canada Post, asking you to secretly pose as a customer sending funds using electronic money transfer services such as Western Union or MoneyGram and explaining that your role is to help rate the performance level of the money transfer service offered at Canada Post or Shoppers Drug Mart outlets or other establishments?

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    Posted in: Closures and service interruptions

    From electronic to paper: Fraud can happen anywhere

    Posted in: Closures and service interruptions

    March is Fraud Prevention Month and Canada Post wants to remind customers that fraud, identity theft and other types of scams can happen anywhere – in your mailbox or recycle bin, via email, on the telephone, and more.

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    Posted in: Closures and service interruptions

    Canada Post Corporation - Special Examination Report 2009

    Posted in: Closures and service interruptions

    Canada Post Corporation - Special Examination Report 2009

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