Closures and service interruptions

Canada Post delivery trucks parked in a row.Canada Post delivery trucks parked in a row.Canada Post delivery trucks parked in a row.

View all closures and outages

Learn about upcoming outages to our website and specific online tools that are affected as well as major weather events and holiday closures that impact mail delivery in your community.

Browse previous service closures and delivery interruptions by selecting a year to filter your results.

For up to date information on our delivery service, please visit Service Alerts.

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Most recent closures and service interruptions shown first

Outage Details – Sunday, November 9, from 2:30 a.m. to 6:30 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details – Saturday, November 1st from 11:30 p.m. until Sunday, November 2 at 2:30 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details – Saturday, October 11 from 9:00 p.m. until Sunday, October 12 at 6:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details – Saturday October 4 from 11:00 p.m. until Sunday October 5 at 6:30 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details – Saturday September 20 from 11:40 p.m. until Sunday September 21st at 5:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Important information for customers affected by wildfires in British Columbia

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Outage Details – Saturday September 6 from 9:00 p.m. until Sunday September 7 at 6:30 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Important information for customers affected by wildfires in the Northwest Territories

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by wildfires in Nova Scotia

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by wildfires in Nova Scotia

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by wildfires in Newfoundland and Labrador

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by wildfires in Newfoundland and Labrador

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Outage Details - Saturday August 16 from 9:00 p.m. until Sunday August 17 at 9:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Update: Important information for customers affected by wildfires in Manitoba

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by wildfires in Newfoundland and Labrador

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Update: Important information for customers affected by wildfires in Saskatchewan

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Update: Important information for customers affected by wildfires in Manitoba

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by wildfires in Newfoundland and Labrador

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Update: Important information for customers affected by wildfires in Saskatchewan

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Update: Important information for customers affected by wildfires in Manitoba

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Update: Important information for customers affected by wildfires in Manitoba

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Update: Important information for customers affected by wildfires in Saskatchewan

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Update: Service interruption

As we stabilize our applications after our recent system upgrade, some applications will be unavailable or customers may experience delays, until further notice.

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Outage Details – Wednesday July 2 from 12:00 p.m. Eastern Time (ET) until further notice

We are upgrading our website and online tools to serve you better. All of our online tools will be unavailable during this upgrade.

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Outage Details – Wednesday July 2 from 7:00 a.m. Eastern Time (ET) until further notice

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details – Monday June 30 from 6:00 p.m. until Wednesday July 2 at 7:00 a.m. Eastern Time (ET)

We are upgrading our systems to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details – Wednesday June 25 from 11:59 p.m. until Wednesday July 2 at 7:00 a.m. Eastern Time (ET)

We are upgrading our systems to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details – Wednesday June 25 from 10:00 p.m. until Monday June 30 at 6:00 p.m. Eastern Time (ET)

We are upgrading our systems to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details – Wednesday June 25 from 8:00 p.m. until Wednesday July 2 at 7:00 a.m. Eastern Time (ET)

We are upgrading our systems to serve you better. Some of our online tools will be unavailable during this upgrade.

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Update: Important information for customers affected by wildfires in Saskatchewan

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Update: Important information for customers affected by wildfires in Manitoba

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Update: Important information for customers affected by wildfires in Alberta

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Outage Details – Sunday June 22 from 11:59 p.m. until Wednesday July 2 at 7:00 a.m. Eastern Time (ET)

We are upgrading our systems to serve you better. Some of our online tools will be unavailable during this upgrade.

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Update: Important information for customers affected by wildfires in Alberta

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Update: Important information for customers affected by wildfires in Manitoba

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Update: Important information for customers affected by wildfires in Saskatchewan

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Outage Details – Saturday June 14 from 9:00 p.m. until Sunday June 15 at 9:00 a.m. Eastern Time (ET) 

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details - Sunday June 8 from 12:00 a.m. until 6:00 a.m. Eastern Time (ET) 

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Important information for customers affected by wildfires in Alberta

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by wildfires in Saskatchewan

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Important information for customers affected by wildfires in Manitoba

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Read more

Outage Details - Sunday May 11 from 12:00 a.m. until 7:00 a.m. Eastern Time (ET) 

We are upgrading our website and online tools to serve you better.

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Outage Details –Saturday May 3 from 9:30 p.m. until Sunday May 4 at 4:15 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details –Saturday April 12 from 9:00 p.m. until Sunday April 13 at 4:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better.

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Outage Details – Saturday March 15 from 9:00 p.m. until Sunday March 16 at 9:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details – Saturday March 8 from 10:00 p.m. until Sunday March 9 at 6:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details – Saturday February 1 from 11:00 p.m. until Sunday February 2 at 6:30 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Holiday closures and mail collection from mailboxes and post offices during the holidays

Canada Post will be closed on December 25 and 26 for Christmas and Boxing Day, as well as January 1 for New Year’s Day with no regular collection or delivery of mail on these days. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

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Outage Details – Saturday August 31 from 9:00 p.m. until Sunday September 1 at 7:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Important information for customers affected by wildfires in Jasper, Alberta

Jasper Post Office retail services set to resume on Thursday, August 29

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Important information for customers affected by wildfires in British Columbia

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Free Mail Forwarding for customers affected by wildfires in Alberta and British Columbia effective August 2

Free Mail Forwarding for customers affected by wildfires in Alberta and British Columbia effective August 2

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Outage Details – Saturday July 27 from 9:00 p.m. until Sunday July 28 at 7:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details – Saturday June 29 from 9:00 p.m. until Sunday June 30 at 7:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better.

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Outage Details – Saturday June 15 from 9:00 p.m. until Sunday June 16 at 12:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details – Saturday June 8 from 9:00 p.m. until Sunday June 9 at 6:30 a.m. Eastern Time (ET).

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage Details – Saturday June 1 from 9:00 p.m. until Sunday June 2 at 9:00 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better.

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Free Mail Forwarding for customers affected by wildfires in Alberta, British Columbia and Manitoba effective May 24

Free Mail Forwarding for customers affected by wildfires in Alberta, British Columbia and Manitoba effective May 24

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Important information for customers affected by wildfires in British Columbia

Canada Post recognizes the difficulties facing many residents in communities across the province of British Columbia resulting from wildfires. Our team is actively working to put contingency measures in place, assessing the situation and options, to best serve residents of these communities and to keep them connected. The safety of our employees is our number one priority and Red and Yellow delivery service alerts have been issued.

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Canada Post issues delivery service alert for Nova Scotia

Canada Post is advising customers that it has issued a red service alert for the province of Nova Scotia due to severe flooding in the region.

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Outage details - Saturday, June 24 at 9 p.m until Sunday, June 25 at 6 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable or impacted during this upgrade.

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Important information for customers affected by wildfires in Alberta communities

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Important information for customers affected by flooding in Quebec communities

Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

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Update on Public Service Alliance of Canada strike

The Public Service Alliance of Canada – Union of Taxation Employees (PSAC-UTE) and the Canada Revenue Agency (CRA) have reached a tentative agreement. With this agreement, the national PSAC strike is now over and CRA employees are required to return to work on May 4.

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Important information for customers affected by wildfires in Alberta Communities

Wildfires are impacting communities in Alberta, including an evacuation order for Wildwood (T0E 2M0).

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Outage details - Saturday March 25 at 9 p.m. until Sunday March 26 at 7 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Outage details-  Saturday, March 4 at 9 p.m. until Sunday March 5, at 9 a.m. Eastern Time (ET)

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Holiday closures and mail collection from mailboxes and post offices during the holidays

Canada Post will be closed on December 26 and 27 for Christmas and Boxing Day, as well as January 2 for New Year’s Day with no regular collection or delivery of mail on these days. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

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Update on Rankin Inlet Post Office

The Rankin Inlet Post Office is currently experiencing a delay with Regular and Expedited parcels; Priority and Xpresspost parcels continue to move as expected. We are prioritizing lettermail to ensure that your important mail and documents continue to arrive in a timely manner.

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Outage details

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

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Holiday closures and mail collection from mailboxes and post offices during the holidays

Canada Post will be closed on December 27 and 28 for Christmas and Boxing Day, as well as January 3 for New Year’s Day with no regular collection or delivery of mail on these days. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.

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COVID-19 Public update

As the situation caused by the coronavirus (COVID-19) quickly evolves, we want to assure you that all of us at Canada Post are doing everything we can to keep our employees, customers and the communities we serve safe.

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Canada Post responds to special examination report

Canada Post is pleased that a special examination by the Office of the Auditor General of Canada and KPMG found that Canada Post has good practices in place to oversee the running of the Corporation and to manage its operations. The special examination report can be found here.

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Saint-Jean-Baptiste Day in Quebec

On June 25, Canada Post will be closed for Saint-Jean-Baptiste Day in Quebec, with no collection or delivery of mail on this day. Corporate post offices will be closed on June 24 and 25. Post offices operated in authorized franchise locations may be open according to the hours of service of the host business. This applies to Quebec post offices only.

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Expanding the reach of the Xpresspost™ - International and Tracked Packet™ - International services

Effective May 14, 2018, we’re excited to offer Xpresspost - International to 7 additional countries (as a replacement for the International Parcel - Air service)

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New Year’s Day

Canada Post will be closed on Monday, January 1 for New Year’s Day, with no collection or delivery of mail on that day. Canada Post post offices will also be closed, but post offices operating in authorized franchise locations may be open according to the hours of service of the host business. For hours of business, customers can contact their local post office outlet.

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Holiday Closures

Canada Post will be closed on Monday December 25 and Tuesday, December 26th for the holiday season, with no collection or delivery of mail on these days. Canada Post post offices will also be closed, but post offices operating in authorized franchise locations may be open according to the hours of service of the host business. For hours of business, customers can contact their local post office outlet.

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IMPORTANT INFORMATION FOR EVACUATED RESIDENTS DUE TO FOREST FIRES

To help restore delivery of mail and parcels as soon as possible to displaced residents of certain regions affected by forest fires, residents can register for free mail forwarding services at any post office across the country or online. Details below:

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Holiday service and scheduled pickups

Canada Post will be closed on Monday, December 26, and Tuesday, December 27, 2016, as well as Monday, January 2, 2017.

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Mail/Parcel pickup and delivery is unavailable on Friday, November 11 to observe Remembrance Day

Canada Post will not be operating on Friday, November 11, 2016 to observe Remembrance Day.

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Expanding the reach of the Xpresspost International service

We’re excited to offer Xpresspost International service to 19 additional countries. Effective October 24, you will be able to ship items using Xpresspost International, instead of using International Air Parcel, which is slower and lacks the features Xpresspost International has to offer.

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5 Facts about our 2016 Second Quarter Results

We have just released our financial results for the second quarter of 2016. Canada Post made a profit of $1 million this quarter, which is essentially break even. Transaction mail volumes continue to fall, parcel volumes are up again and pension solvency obligations grew by 2 billion. Our growth in parcels won’t be enough to cover our transaction mail declines as well as our pension obligations.

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There’s a better way: arbitration could resolve negotiations with CUPW

An arbitrator has just resolved negotiations between Canada Post and the Canadian Postmasters and Assistants Association. The group represents more than 5,000 employees in rural post offices across Canada.

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Holiday scheduled pickups and deliveries

Canada Post will be closed on Friday, December 25, Monday, December 28, 2015 and Friday, January 1, 2016.

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Canada Post warns Canadians about Fraud Scam

Canada Post is warning Canadians to be aware of a recent scam in which some individuals are receiving a letter fraudulently using the Canada Post logo and identified as coming from Canada Post.

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