August 17, 2018

Outage details

August 17, 2018

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

From Saturday, August 18 at 9 p.m. until Sunday, August 19 at 2 p.m. Eastern Time (ET), the following online tools will be unavailable:

  • Sign-up
  • Parcel Pickup
  • Online Business Centre
  • My Business Profile
  • My Credit Cards
  • My Orders
  • Request Shipment Refund
  • View/Update profile
  • Service Tickets will operate in offline mode
  • Partner Program
  • Mail Forwarding/Hold Mail

Note: Shipping tools (EST 2.0, EST Online), shipping and tracking web services will still be available.