Closures and service interruptions

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

From Saturday, April 1 at 9 p.m until Sunday, April 2 at  7 a.m. Eastern Time (ET), the following will be unavailable:

• Sign-On services, including:
  • My Dashboard
  • Parcel Pickup
  • Partner Program
  • Profile Update/My Profile
  • Parcel Returns
  • Online Self Serve
  • Redirection Services online
  • Online Business Centre (OBC)
  • Credit Card Fraud Reporting
  • Electronic Change of Address
  • Smart Mail Marketing
  • Precision Targeter
  • Flex Delivery
  • New sign-ins to EST online
  • Snapship
  • Online Store (customers can check out as guest only)
  • Request Shipment Refunds
  • Intelligence 360
  • Automated Parcel Tracking
  • EST 2.0
  • Express Order Entry
  • Mail Order Entry Tool (MOET)
  • Ship Online
  • Shipping Manager
  • Connect
  • Sign-up (customers cannot create new accounts)