Closures and service interruptions

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

From Saturday May 13 at 9 p.m until Sunday, May 14 until 7 a.m Eastern Time (ET), the following will be unavailable:

Sign-On services, including:

• My Dashboard
• Parcel Pickup
• Partner Program
• Profile Update/My Profile
• Parcel Returns
• Online Self Serve
• Redirection Services online
• Online Business Centre (OBC)
• Credit Card Fraud Reporting
• Electronic Change of Address
• Smart Mail Marketing
• Precision Targeter
• Flex Delivery
• New sign-ins to EST online
• Snapship
• Online Store (customers can check out as guest only)
• Request Shipment Refunds
• Intelligence 360
• Automated Parcel Tracking
• EST 2.0
• Express Order Entry
• Mail Order Entry Tool (MOET)
• Ship Online
• Shipping Manager
• Connect
• Sign-up (Customers cannot create new accounts
• NCOA (National Change of Address)
• My Credit Cards