Closures and service interruptions

June 06, 2025

Outage Details - Sunday June 8 from 12:00 a.m. until 6:00 a.m. Eastern Time (ET) 

June 06, 2025

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

On Sunday June 8 from 12:00 a.m. until 6:00 a.m. Eastern Time (ET), the following will not be available:

  • DPOI - Digital Proof of Identity
  • Parcel Pick-Up
  • Parcel Returns
  • Create Labels
  • Cancel Labels
  • EST 2.0
  • EST Online
  • Flex Delivery
  • NCOA (National Change of Address)
  • My Dashboard
  • Partner Program
  • Request Shipment Refunds
  • Intelligence 360
  • Redirection Services online
  • Sign In (customers cannot access their account)
  • Sign Up (customers cannot create a new account)
  • Track a Package (customers cannot register for email notifications)
  • Precision Targeter
  • Express Order Entry
  • Smart Mail Marketing
  • Shipping Manager
  • Snap Ship
  • Automated Parcel Tracking (APT)
  • Online Store