Closures and service interruptions

We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.

On Sunday, January 18, from 12:00 a.m. until 2:00 a.m. Eastern Time (ET), the following will be unavailable:

• Sign In (customers cannot access their account)
• My Dashboard
• Parcel Pick-Up
• Parcel Returns
• Create Labels
• Cancel Labels
• Request Shipment Refunds
• Partner Program
• Redirection Services/Mail Forwarding
• Profile Update/My Profile
• Online Business Centre
• Change of Address
• Smart Mail Marketing
• Flex Delivery
• Online Store
• Snap Ship
• Precision Targeter
• New sign-ins to EST online
• Online Self Serve
• Sign Up (customers cannot create a new account)
• Payments
• Intelligence 360