Negotiations updates

The Canadian Union of Postal Workers (CUPW) today announced it will introduce a ban on the delivery of Neighbourhood Mail starting Monday, September 15 at 12:01 am local time. The ban applies to unaddressed direct mail (Neighbourhood Mail) only. Addressed items (Personalized Mail, Postal Code Targeting Mail and Transactional Mail) and parcels will not be affected.

What this means for your business

As a result of the union’s action, we have made the difficult decision to stop accepting Neighbourhood Mail items effective immediately.

This means that until further notice, no Neighbourhood Mail items will be accepted for drop-off at plants, depots, post offices or other Canada Post facilities. All delivery vehicles intending to drop off Neighbourhood Mail will be turned away. In addition, items currently in the network will be securely held.

Please note that all other Canada Post products continue to be processed and delivered as normal.

Our commitment to you

We understand the ongoing labour uncertainty is creating significant challenges for your business, especially as you prepare for the holiday season. We’re committed to keeping you informed so you can make timely, informed business decisions.

We are disappointed in CUPW’s decision to ban the delivery of Neighbourhood Mail, which we first learned about through their news conference. This decision impacts the thousands of Canadian businesses that reach their customers with information and offers through the mail. It also impacts CUPW-represented employees who are paid to deliver flyers on top of their wages.

We remain committed to reaching new collective agreements through the bargaining process that provide long-term certainty for your business, while evolving our delivery model to meet your changing needs and those of your customers.