Why use FlexDelivery
Not home for delivery
Keep your parcel safe when you aren’t home to receive it.
Keep gifts under wraps
Shop online for gifts and keep them a surprise.
Get parcels delivered to a nearby post office while away for school or work.
Travelling within Canada
Pick up at a nearby post office when travelling within the country.
How to use FlexDelivery
Sign up online for free Use the name and address on your government-issued photo ID to verify your identity.
Choose a pickup post office This is the post office location where you want your item to be delivered.
Use your FlexDelivery address instead of your usual mailing address When you shop online, use your FlexDelivery address as the shipping address at checkout. A retailer must be able to deliver to a PO box. You can then track your purchase online.
Receive a delivery notice When your parcel arrives, we’ll let you know by email or through our app.
Pick up your parcel Present your government-issued photo ID at the post office to pick up your purchase.
Get FlexDelivery on your phone
Access FlexDelivery and set up notifications with our Canada Post mobile app. Manage your FlexDelivery addresses, find postal information and complete other shipping tasks on the go.