The Canada Post Prepaid Visa Card is reloadable, and checking your balance is easy.
Add money to your card
You can reload your card any time before it expires.
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In-person
Add money in-person with cash or debit at your nearest post office. Funds are available instantly.
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Online
Transfer money online from your bank to “Canada Post Visa Card.” Processing takes 1 to 3 days, depending on your financial institution. Not all banks support this option, so check with yours first.
Reload limits apply.
Check your balance
Track your balance and transaction history in 2 ways:
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App
Download the free Canada Post Prepaid Card app from Google Play or the App Store.
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Phone
Call Visa Cardholder Services at 1-888-483-0653.
Merchants cannot check your card balance.
Balance updates
Some transactions take time to appear:
- Refunds: 2 to 3 days
- Bank transfers: 1 to 3 days
- Authorization holds: may temporarily reduce your balance for up to 30 days