How do I pay my commercial account?

A pre-authorized payment is a convenient way to make automatic payments on your invoice due date.

We offer 2 options for pre-authorized payment:

Pre-authorized bank payment (PAP)

A pre-authorized bank payment (PAP) allows us to automatically debit your bank account on the invoice due date. PAP accounts have Net 30 payment terms.

To apply, download and complete a pre-authorized bank payment application form.

Pre-authorized credit card payment (PACC)

A pre-authorized credit card payment (PACC) allows your credit card to be charged when payment is due. Amounts will be automatically charged on the invoice due date. Accounts on PACC have Net 7 payment terms.

To apply:

1. Call the Credit Management Group at 1-800-267-7651.
2. Select option 3.
3. Provide your Canada Post customer number and tell the customer service representative you would like to sign up for pre-authorized credit card payment.

Registering for online payments lets you pay invoices directly in the Billings and Payments section of our website. Payments are withdrawn from your bank account.

To register for online payments

1. Make sure you have an online profile. If you don’t, learn how to create one.
2. Download and complete an online payment application form.

To pay an invoice online

Once your account is registered for online payments, you can start paying your invoices online. Follow these steps:

1. Sign in to your account.
2. From the global drop-down menu, select Billing and Payments.

   • Note: If you receive an error message when trying to access Billing and Payments after you have successfully signed into your account, you may not be set up properly. Please contact Credit Management Group at 1-800-267-7651.
3. Click the three-dot icon next to the invoice you want to pay and select Pay invoice.
4. Follow the prompts to finish your payment. Funds will be withdrawn on the next business day.

Online bill payment (OBP) allows you to add Canada Post to your list of payees through your financial institution’s online banking platform.

To add Canada Post as a payee

1. Search the payee list for Canada Post Commercial.
2. Enter your 7-digit Canada Post commercial account number.

Daily transfer limits will apply. Contact your financial institution for additional support.

An Electronic Fund Transfer (EFT) or wire transfer means you’re making payment directly from your bank account to Canada Post. How you transfer payment will depend on the currency in which you’re paying

Sending an EFT or wire transfer

• In Canadian dollars
  Send a Canadian EFT or wire transfer
• In U.S. dollars
  Send a U.S. wire transfer
• In another international currency
  Send an international wire transfer

Interac e-transfer is the fastest way to send smaller amounts without any banking information or security question required. All you need is an email address.

To send an e-transfer

1. Send your email to cashap1@canadapost.ca
2. Include your invoice numbers and your 7-digit Canada Post account number in the message field.

Daily transfer limits will apply. Contact your financial institution for additional support.