'ID theft' and 'Fraud' are all too familiar. MasterCard® understands the threats and take them very seriously. Every effort is taken to make sure their services are as safe and secure as possible.
Every day, activity on Cash Passport cards is monitored to detect unusual behaviour and, if something suspicious is spotted, you’ll be contacted to check your transactions.
Take these steps to keep your travel money secure
- Sign your card as soon as you receive it
- Check your transactions regularly, online or through the Zenwallet mobile app
- If you print statements from the internet, keep them safe and shred them when you’ve finished using them
- Never give your personal details to anyone on the telephone
- Never give out your details in response to unsolicited email
- Be wary of anyone who asks for common security details like your mother’s maiden name, passwords, date of birth, or information about your work
- Never give your PIN to anyone, even if they claim to be from your card issuer
- Don’t be distracted when using ATMs or point of sale terminals - somebody may be trying to find out your PIN