A letter of authorization is a document that allows you to act on behalf of another person, business or organization to pick up mail or apply for postal services.

A letter of authorization includes the printed name and signature of the addressee (an individual, organization or business), along with a list of name(s) and signature(s) of anyone authorized to act on their behalf.

How to use a letter of authorization

  1. You can download the document or pick up a copy at your local post office.

  2. Ensure it is signed by the person granting authority.

  3. Bring it to the post office along with government-issued photo ID .

  4. Sign the letter in the presence of a Canada Post employee or retail postal clerk.

Note

Items shipped with the Proof of Identity service can only be accepted by the addressee. Even with a letter of authorization or legal documents, no one else can pick up the item.

View the postal guide for more information about the letter of authorization.