Support

Some deliveries require the recipient to provide Proof of Age. Here’s how that works when doing so directly is difficult:

Learn about Health Canada packaging and labelling regulations for cannabis. Then find out how to prepare your cannabis for shipping to Canadians.

Specialized support teams and products to support businesses shipping medical cannabis and improve the experience of their customers.

Services, guidelines and restrictions for promoting cannabis in Canada as a licensed seller.

Find out why your delivery may have been sent to the post office.

Find out how to set a delivery preference. Choose your location and sign up for email notifications.

Request the restart of advertising mail delivery to your address.

If you wish to receive advertising mail, contact customer service at 1-866-607-6301 and request the restart of advertising mail delivery to your address.

Don’t worry! Here’s why your FlexDelivery address doesn’t match your post office:

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