Support

Proof of Age requires a recipient of a delivery to provide identification proving their age and a signature. Individuals other than the receiver can sign for deliveries.

Learn about Health Canada packaging and labelling regulations for cannabis. Then find out how to prepare your cannabis for shipping to Canadians.

Specialized support teams and products to support businesses shipping medical cannabis and improve the experience of their customers.

Services, guidelines and restrictions for promoting cannabis in Canada as a licensed seller.

Find out how to set a delivery preference. Choose your location and sign up for email notifications.

Learn why your delivery preference didn’t work. Find out where to pick up your parcel if it wasn’t safe dropped at your home.

Request the restart of advertising mail delivery to your address.

If you wish to receive advertising mail, contact customer service at 1-866-607-6301 and request the restart of advertising mail delivery to your address.

Ship items and pick them up at any Canada Post location with a unique FlexDelivery shipping address when shopping online. Choose to have it go anywhere.

Is FlexDelivery free