When you find a parcel locker key inside your mail box:
- Your parcel is inside one of the parcel locker’s compartments. The key opens that compartment.
- Open the locker compartment and collect your parcel.
- Relock the compartment and slip the key into the return slot. IMPORTANT: the compartment can’t be used for another delivery until you return the key.
Need to mail a letter?
The slot to return your key also handles outgoing mail.
Report a problem
Do you have an issue or concern with your current parcel locker or about your mail or parcel deliveries? Visit our support page to contact us.