Problem with Hold Mail service

    Information on Hold Mail – change dates, extend service, why parcels still may arrive, mail still arriving after Hold date has begun.

    How Mail Forwarding works

    If you move or temporarily relocate, Mail Forwarding service redirects your mail from your old address to another address anywhere in Canada or the world.

    Mail not being forwarded

    When you buy Mail Forwarding service you should start receiving forwarded mail within 5 business days. If not, use this online form to report a problem.