Support

    Can I buy Mail Forwarding on behalf of another person or a business?

    You can purchase Mail Forwarding service on behalf of another individual (including a deceased person) or business, either online or at your nearest post office.

    Purchasing online

    To buy Mail Forwarding online on behalf of another person or a business:

    1. Specify whose mail you’d like to have forwarded and complete the online form.
    2. Print a barcode and pay online.
    3. Take the barcode to a post office to show your government-issued photo ID and your authority to act on behalf of another individual or a business. See the table below for what to bring with you.

    Purchasing at a post office

    To buy Mail Forwarding at a post office on behalf of another person or a business:

    1. Come in to a post office and complete a form. To save time, you can print and complete the Mail Forwarding form before you come in.
    2. Provide your personal government-issued photo ID along with a document that demonstrates your authority to act on the behalf of the other party. See the table below for what to bring with you.

    Bring to the post office

    Buying on behalf of Bring to the post office

    Another person or a business

    • Your government-issued photo ID
    • Barcode from your online purchase (if applicable)
    • Letter of Authorization, or
    • Legal document demonstrating your authority to act on behalf of the individual or business (e.g. Power of Attorney)

     

    A deceased individual

    • Your government-issued photo ID
    • Barcode from your online purchase (if applicable)
    • One of the following certificates: death, medical examiner’s, funeral director’s, cremation, or another certificate by a comparable authority, AND
    • Proof of appointment as the legal representative, such as one of the following:
      • Grant of Letter probate,
      • Letters of Administration (with or without will attached)
      • Certificate of appointment of the estate liquidator or Certified statement of the liquidator
      • Statutory declaration form