Purchasing Mail Forwarding on behalf of another person or business

To buy Mail Forwarding online on behalf of another person or a business: 

1. Sign in to your Canada Post account or sign up 
2. Specify whose mail you’d like to have forwarded and complete the online form
3. Take the barcode and required documents to a post office to complete your purchase 

To buy Mail Forwarding at a post office on behalf of another person or a business:   

1. Visit a post office and complete a form (to save time, you can print and complete the  Mail Forwarding form before you come in)
2. Provide your required documents to the post office clerk to complete your purchase 

If you are buying Mail Forwarding on behalf of someone else or a business, please bring:

• Your government‑issued photo ID
• The barcode from your online purchase (if you have one)
• One of the legal documents listed below that shows you’re allowed to act on their behalf

If you’re acting for an individual:

You must bring either:

• A notarized affidavit from the customer confirming they have appointed you to set up Mail Forwarding for them, or
• A notarized letter from the customer giving you permission to arrange Mail Forwarding services.

These documents must clearly show:

• Who the customer is
• Who the authorized third party is
• What the third party is allowed to do

If you’re acting for a business:

You must bring legal documents that show two things:

• The business exists
• The person giving permission has the authority to do so

Acceptable documents include:

• A notarized authorization letter signed by an authorized signing officer of the business, or
• A notarized corporate resolution that authorizes the third party to purchase Mail Forwarding on behalf of the business.

Supporting corporate records, such as articles of incorporation or proof of signing authority, can be used to verify authority.