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Automatic tracking is a free feature that automatically adds packages to your track list, sends you delivery notifications and more. Learn about this feature in our frequently asked questions.

Automatic tracking is a free feature that automatically adds packages to your track list, sends you delivery notifications and more. View the Terms and Conditions of this feature.

Find out how to pay your duty and taxes online. This means your package may be eligible to be left in a secure location outside your house if you’re not at home.

Tracking status shows your item as successfully delivered, but you have not received it. What you can do.

See the delivery standards for mail items sent from outside of Canada, how to track them and information about Customs' wait times.

This notification means we tried to deliver to your address, but were not successful.

Shipping routes are set depending on the location of our facilities and the destination.

Ready for pickup means that your item has safely arrived at a post office.

Learn how to track a package using the online Track tool. Find out about the tracking number, delivery notice card number or reference number you need.

Standard delivery times vary depending on what you’re mailing and how far it’s going. Find the delivery standards for different types of mail.