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    Automatic Tracking FAQ | Support

    Automatic tracking is a free feature that automatically adds packages to your track list, sends you delivery notifications and more. Learn about this feature in our frequently asked questions.

    Automatic Tracking Terms and Conditions

    Automatic tracking is a free feature that automatically adds packages to your track list, sends you delivery notifications and more. View the Terms and Conditions of this feature.

    How to track a package online

    Learn how to track a package using the online Track tool. Find out about the tracking number, delivery notice card number or reference number you need.

    No tracking updates appear

    You have been tracking your letter or parcel on our website, but now tracking information no longer appears. Find out what to do.

    Track international deliveries

    You sent an international delivery with a tracking number, and it hasn’t arrived yet. Find out how to check on where your outgoing international parcel is and what may be causing the delay.

    Change how you receive mail

    Get your mail delivered to a location other than your residence or business. Use a community mailbox or post office box.