Support

Having trouble with business mailings? Find out how to get help from Canada Post.

Learn what you can do if an insured parcel sent to an international destination was delivered damaged.

If your recent Canada Post Neighbourhood Mail™ (formerly Unaddressed Admail) mailing is late or hasn’t been delivered, you can create an online service ticket to report the problem.

Learn what to do if a parcel you sent in Canada was damaged. You can submit a claim for insured packages or report the damage for uninsured packages.

How to cancel your order (Statement of Mailing) for Admail, Lettermail, Letter-post and Publications Mail if you have not yet given it to Canada Post.

If you haven’t already provided your shipment to Canada Post, you can cancel it online.