Support
Support topics
Sending
Sending FAQ
On this page
Common issues
Preparing for shipping
Handling returns
International shipping
General information
Registered Mail
On this page
Common issues
Preparing for shipping
Handling returns
International shipping
General information
Registered Mail
Common issues
I accidentally put a letter in a mailbox
What happens if an item is addressed incorrectly?
Preparing for shipping
How to address letters and parcels
How to wrap a package for shipping
Acceptable letter sizes
Acceptable parcel sizes
How much postage do I need?
How long will it take for my item to arrive?
What items can’t be sent through the mail?
Handling returns
How to create a return label
How to return a package with Self Scan
FAQ about unpackaged returns
International shipping
Guide to shipping outside of Canada
International mail limitations
FAQ about customs rules for EU shipping
General information
Proof of purchase for postal services
At-Home Pickup Pilot FAQ
Sending or receiving with Collect on Delivery (COD)
Using the Canadian Forces Postal Service
Registered Mail
How to prepare Registered Mail
Registered Mail size and weight specifications