If you sent a package through Priority™, Xpresspost™, or Regular Parcel™ with delivery confirmation, the tracking number will be at the bottom of your tracking receipt.
If you sent your parcel to the U.S. or internationally, the tracking number will appear on your copy of the shipping label as well as on your receipt.
Tracking numbers are typically:
- 11 or 13 alphanumeric characters ending in CA
- 16 digits
This page will explain where to find your tracking number based on shipping label/receipt type.
- The tracking number won’t appear on your receipt if you used one of our prepaid products, but didn’t mail your package at the time of purchase.
- Unfortunately, if you can’t find your tracking number, we can’t look it up for you. For privacy reasons, we don’t keep records of shipments by address or name. The tracking number is only available on the package itself and on your receipt.