Canada Post

Canada Post is transforming to meet the evolving needs of Canadians in a financially sustainable way. This includes modernizing our retail network over the next few years, starting with urban and suburban areas, to better reflect how Canadians are using post offices today.

As part of this process, we want to hear from you. Tell us how you use the post offices in your community and your overall experience.

*Required field

First name

Last name

Email *

City *

Province *

Postal Code *

Do you visit a post office more, the same or less frequently than before? *

What services do you use most often at a post office? For example, do you pick up mail from a P.O. box, send or pick up parcels, or drop off returns. *

Do you typically combine a visit to a post office with other errands? *

How could we improve the post office experience in your community? *

Are there any additional comments you would like to share? (1,000 characters or less)

Thank you for your feedback. Your input will help support our work as we evaluate potential changes to our post office network. We are committed to moving thoughtfully while prioritizing service to Canadians and protecting it where it is needed most.

Please note we will not be responding directly to individual responses.

The information is collected to support analysis of consultation input across different regions and communities. We will use the city, province and postal code to learn from which community we have heard from. Your email address is collected to help prevent duplicate and fictitious submissions. It will not be used for any other purpose.

Your personal information is collected under the authority of s. 5 of the Canada Post Corporation Act and it is protected by the Privacy Act.

Your information will not be shared with third parties.

The personal information that we collect is described in the Outreach activities Standard Personal Information Bank (PSU 938).

For information on how Canada Post is committed to protecting your personal information or direction on how to file a complaint, please visit canadapost.ca/privacy.