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You and your customers can track parcels using a unique tracking number. Get email notifications or use our mobile app.

Use your own internal reference number or reference name when you create a shipping label.

If your parcel doesn’t arrive on time, you get replacement service or credit equivalent for the shipping charges. Terms and conditions apply.

Every package has an automatic $100 coverage. Purchase additional liability for valuable parcels. Terms and conditions apply.

If no one is home to receive the parcel, we’ll look for a safe location to leave it (with a safe drop card telling you the location of the item). If a safe location is not possible, we’ll leave you a delivery notice card telling you where to pickup the item at a designated post office.

A delivery notice card lets your customer know they can pick up their parcel at the nearest post office. Ideal for temperature-sensitive items. Government-issued photo ID is required to pick up parcels. Customers must sign up for this option.

The parcel will be left in the mailbox when delivery is made at the door. If the parcel doesn't fit and there's no one home, we'll leave a delivery notice card for pickup at the nearest post office.

Customers can choose where they want to pick up their items – like a post office near their work, gym or the cottage. Government-issued photo ID is required to pick up items.

Shipping for all regular and expedited parcel delivery services is now carbon-neutral. For more information on carbon-neutral shipping, visit our Sustainable delivery page.

Get a signature when the item is delivered.

We’ll request valid photo ID for customers under 30 years of age.

Get a free online name and signature or have a hard copy sent to you for a fee.

Offer your customers convenient options for returned merchandise or returned products for repairs and refills. Include a return label when you ship. You pay only if your return label is used.

Parcels are returned to you if the customer has moved or the address is incomplete or doesn’t exist.

Arrange a one-time pickup convenient for your business.

For frequent shippers who require pickup service on 3 or more days per week per location.

See if parcel pickup is available in your neighbourhood

Up to $5,000. Terms and conditions apply.

Canada Post will collect up to $5,000 by credit card or up to $1,000 cash before the shipment is delivered. Service available in Canada only.