Our fastest delivery within Canada | Business

Our fastest shipping everywhere in Canada

Priority™ is our fastest service for time-sensitive documents and parcels. We deliver to every residential and business address in Canada and guarantee next-business day delivery between major urban centres. Signature collection and on-demand pickup are included at no extra charge*.

Delivery standards are for items sent between most major urban centres and are estimates only. Actual delivery times depend on origin, destination, weather conditions and other factors. Find the specific delivery standard from your postal code to a Canadian destination at canadapost.ca/deliverytool.

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Shipping speed

Shipping distance	Local	Regional	National
Projected arrival date (business days)	Next day	Next day	Next day

Shipping distance	Local	Regional	National
Projected arrival date (business days)	Next day	Next day	Next day

Delivery standards are based on normal delivery conditions and are subject to change without notice. The on-time delivery guarantee may be modified during peak period (see canadapost.ca/notice) or suspended due to causes beyond Canada Post’s reasonable control, including, but not limited to, acts of God, epidemics, labour disruptions, equipment failures or unanticipated surges in volume. Other terms and conditions apply.

How much does Priority cost?

We’ll give you an estimate based on your parcel size, weight, and where it’s going. Value-added features are included at no extra cost while options have additional fees.

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Included features and additional options

Tracking

Track

You and your customers can track parcels using the unique tracking number. Get email notifications or use our mobile app.

Reference number tracking

Use your own internal reference number or reference name when you create a shipping label.

Delivery

Leave at door (Do not card)

If no one is home to receive the parcel, we’ll look for a safe location to leave it (with a safe drop card telling you the location of the item). If a safe location is not possible, we’ll leave you a delivery notice card telling you where to pickup the item at a designated post office.

Card (hold) for pickup

A delivery notice card lets your customer know they can pick up their parcel at the nearest post office. Ideal for temperature-sensitive items. Government-issued photo ID is required to pick up parcels. Customers must sign up for this option.

Do not safe drop

The parcel will be left in the mailbox when delivery is made to the door. If the parcel doesn't fit and there's no one home, we'll leave a delivery notice card for pickup at the nearest post office.

Peace of mind

On-time guarantee

If your parcel doesn’t arrive on time, you get replacement service or credit equivalent for the shipping charges. Terms and conditions apply.

Signature

Get a signature when the item is delivered.

Liability coverage up to $100

Every package has an automatic $100 coverage. Purchase additional liability for valuable parcels. Terms and conditions apply.

Pickup services

One-Time On-Demand pickup

Arrange a one-time pickup convenient for your business.

One-Time Third-Party On-Demand pickup

Authorize a Canada Post pickup at a third-party location or alternate address. Available to commercial customers with a signed parcel agreement.

See if parcel pickup is available in your neighbourhood

Signature and identity

Proof of age

We’ll request valid photo ID for customers under 30 years of age.

Proof of identity

Get in-person authentication. Ideal for businesses that ship credit cards, identity cards and high-value goods.

Hard copy signature

Have a hard copy of the signature sent to you for a fee.

Returns

Parcel return labels

Offer your customers convenient options for returned merchandise or returned products for repairs and refills. Include a return label when you ship. You pay only if your return label is used.

Return to sender

Parcels are returned to you if the customer has moved or the address is incomplete or doesn’t exist.

Pickup services

Recurring (Scheduled) pickup

For frequent shippers who require pickup service on 3 or more days per week per location.

Third-Party Recurring (Scheduled) pickup

Extend your scheduled pickup service to additional addresses. Available to commercial customers with a signed parcel agreement.

See if parcel pickup is available in your neighbourhood

Additional options

Additional liability coverage

Up to $5,000. Terms and conditions apply.

Collect on delivery (COD)

Canada Post will collect up to $5,000 by credit card or up to $1,000 cash before the shipment is delivered. Service available in Canada only.

Need prepaid Priority envelopes?

Get flat-rate, postage-paid envelopes –with or without pre-affixed shipping labels. Choose from a variety of sizes and types (like bubble envelopes).

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Need more information?

Read our guide for details on all features, options and terms and conditions.

Read the full guide

* Terms and conditions apply.

Our fastest shipping everywhere in Canada

Shipping speed

How much does Priority cost?

Included features and additional options

Tracking

Track

Reference number tracking

Delivery

Leave at door (Do not card)

Card (hold) for pickup

Do not safe drop

Peace of mind

On-time guarantee

Signature

Liability coverage up to $100

Pickup services

One-Time On-Demand pickup

One-Time Third-Party On-Demand pickup

Signature and identity

Proof of age

Proof of identity

Hard copy signature

Returns

Parcel return labels

Return to sender

Pickup services

Recurring (Scheduled) pickup

Third-Party Recurring (Scheduled) pickup

Additional options

Additional liability coverage

Collect on delivery (COD)

Need prepaid Priority envelopes?

Need more information?

Support

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