Closures and service interruptions

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Mail for residents of Island Lake (R0B 0T0), Leaf Rapids (R0B 1W0) and Snow Lake (R0B 1M0) is available for pickup at:
Winnipeg C.R.O Post Office
266 Graham Avenue, Winnipeg MB R3C 0A0
Open Monday to Friday, 9 am to 5 pm

Mail for Lynn Lake residents (R0B 0W0) is available for pickup at:
Brandon Main Post Office
914 Douglas Street, Brandon MB R7A 7X0
Open Monday to Friday, 9 am to 4:30 pm

Mail for Pukatawagan residents (R0B 1G0, R0B 0C7) is available for pickup at:
The Pas Station Main Post Office
161 Fischer Avenue, The Pas MB R9A 0K0
Open Monday to Friday, 8:30 am to 5:30 pm

Residents must bring valid government-issued photo identification to pick up their mail.

Free Mail Forwarding

Reminder: Effective July 15, eligible residents of Leaf Rapids (R0B 1W0) and Lynn Lake* (R0B 0W0) can receive free Mail Forwarding service for up to 12 months. Impacted residents have until August 15 to register for the free service.

* Lynn Lake residents were also offered this service, but they had to register by July 5. The registration period has now been extended from July 15 to August 15.

Mail Forwarding is an important service for ongoing mail and it also provides a vital link with government and relief agencies going forward. If a customer receives regular cheques through the mail, it’s important for them to register.

By registering, Canada Post will be able to ship mail to a different address selected by the customer. This can be done on a short-term basis or for longer periods, even if the address is temporary.

To request the free service, affected customers will need to either:
- register at canadapost.ca/mailforward using a credit card to authenticate their identity. No fee will be charged to the credit card.
- go to a post office with a government-issued photo ID (mandatory). Proof of authorization is required to request the free service on behalf of another person.

Note: Refunds will be processed automatically if Leaf Rapids and Lynn Lake residents purchased the Mail Forwarding service between July 3 and July 15.

Customers can check the Delivery service alerts page for updates, including when postal services resume in their community.

We thank those affected for their patience in this difficult time.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team online at canadapost.ca/support or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).