Closures and service interruptions

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Update: Mail for residents of Canoe Narrows (S0M 0K0), Cole Bay (S0M 0M0) and Patuanak (S0M 2H0) is also available for pick up at:
Lloydminster Post Office
4616 49^th Avenue, SK  S9V 0A0
Open Monday to Friday, 9 am to 5 pm

Residents must bring valid government-issued photo identification to pick up their mail.

Free Mail Forwarding

Effective July 28, eligible residents of Canoe Narrows (S0M 0K0), Cole Bay (S0M 0M0) and Patuanak (S0M 2H0) can receive free Mail Forwarding service for up to 12 months. Impacted residents have until August 28 to register for the free service.

Mail Forwarding is an important service for ongoing mail and it also provides a vital link with government and relief agencies going forward. If a customer receives regular cheques through the mail, it’s important for them to register.

By registering, Canada Post will be able to ship mail to a different address selected by the customer. This can be done on a short-term basis or for longer periods, even if the address is temporary.

To request the free service, affected customers will need to either:
- register at canadapost.ca/mailforward using a credit card to authenticate their identity. No fee will be charged to the credit card.
- go to a post office with a government-issued photo ID (mandatory). Proof of authorization is required to request the free service on behalf of another person.

Note: Refunds will be processed automatically if residents purchased the Mail Forwarding service between July 10 and July 28.

Reminder: Effective July 15, eligible residents of Beauval (S0M 0G0) can receive free Mail Forwarding service for up to 12 months. Impacted residents have until August 15 to register for the free service.

Customers can check the Delivery service alerts page for updates, including when postal services resume in their community.

We thank those affected for their patience in this difficult time.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team online at canadapost.ca/support or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).