Closures and service interruptions

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Mail for residents of Leaf Rapids (R0B 1W0) and Snow Lake (R0B 1M0) is available for pickup at:
Winnipeg corporate retail outlet
266 Graham Avenue, Winnipeg MB  R3C 0A0
Open Monday to Friday, 9 am to 5 pm

Mail for Lynn Lake residents (R0B 0W0) is available for pickup at:
Brandon Main Post Office
914 Douglas Street, Brandon MB  R7A 7X0
Open Monday to Friday, 9 am to 4:30 pm

Mail for Pukatawagan residents (R0B 1G0, R0B 0C7) is available for pickup at:
The Pas Station Main Post Office
161 Fischer Avenue, The Pas MB  R9A 0K0
Open Monday to Friday, 8:30 am to 5:30 pm

Residents must bring valid government-issued photo identification to pick up their mail.

Free Mail Forwarding

Effective August 14, residents and businesses of Cormorant (R0B 0G0) and Nelson House (R0B 1A0) can receive free Mail Forwarding service for up to 12 months. Impacted residents have until September 14 to register for the free service.

Mail Forwarding is an important service for ongoing mail and it also provides a vital link with government and relief agencies going forward. If customers receive regular cheques through the mail, it’s important that they register.

Canada Post is then able to ship mail to a different address selected by the customer. This can be done on a short-term basis or for longer periods, even if the address is temporary.

To request the free service, affected customers will need to either:
- register at canadapost.ca/mailforward using a credit card to authenticate their identity. No fee will be charged to the credit card.
- go to a post office with a government-issued photo ID (mandatory). Proof of authorization is required to request the free service on behalf of another person.

Note: Refunds will be processed automatically if Cormorant and Nelson House customers purchased the Mail Forwarding service between July 30 and August 14.

Reminder: Effective July 15, eligible customers of Leaf Rapids (R0B 1W0) and Lynn Lake* (R0B 0W0) can receive free Mail Forwarding service for up to 12 months. Impacted customers have until August 15 to register for the free service. As well, Island Lake (R0B 0T0) and Snow Lake (R0B 1M0) customers have been eligible for the service since July 28 and have until August 28 to register.

* Lynn Lake residents and businesses were also offered this service, but they had to register by July 5. The registration period was extended from July 15 to August 15.

Customers can check the Delivery service alerts page for updates, including when postal services resume in their community.

We thank those affected for their patience at this difficult time.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team online at canadapost.ca/support or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).