Closures and service interruptions

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Mail for residents of Canoe Narrows (S0M 0K0) and Patuanak (S0M 2H0) is available for pickup at:
Lloydminster Post Office
4616 49^th Avenue, Lloydminster SK  S9V 0A0
Open Monday to Friday, 9 am to 5 pm

Mail for residents of Pinehouse (S0J 2B0) is available for pickup at:
Prince Albert Mail Processing Plant
9 Marquis Road, Prince Albert SK
Open Monday to Friday, 9 am to 5 pm

Residents must bring valid government-issued photo identification to pick up their mail.

Free Mail Forwarding

Effective August 14, eligible residents and businesses of Clearwater (S0M 3H0), La Loche (S0M 1G0) and Pinehouse (S0J 2B0) can receive free Mail Forwarding service for up to 12 months. Impacted residents have until September 14 to register for the free service.

Mail Forwarding is an important service for ongoing mail and it also provides a vital link with government and relief agencies going forward. If customers receive regular cheques through the mail, it’s important that they register.

Canada Post can then ship mail to a different address selected by the customer. This can be done on a short-term basis or for longer periods, even if the address is temporary.

To request the free service, affected customers will need to either:
- register at canadapost.ca/mailforward using a credit card to authenticate their identity. No fee will be charged to the credit card.
- go to a post office with a government-issued photo ID (mandatory). Proof of authorization is required to request the free service on behalf of another person.

Note: Refunds will be processed automatically if customers purchased the Mail Forwarding service between July 30 and August 14.

Reminder: Effective July 15, eligible customers of Beauval (S0M 0G0) can receive free Mail Forwarding service for up to 12 months. Impacted customers have until August 15 to register for the free service. As well, Canoe Narrows (S0M 0K0) and Cold Lake (S0M 0M0) customers have been eligible for the service since July 28 and have until August 28 to register.

Customers can check the Delivery service alerts page for updates, including when postal services resume in their community.

We thank those affected for their patience at this difficult time.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team online at canadapost.ca/support or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).