Closures and service interruptions

August 25, 2025

Important information for customers affected by wildfires in Nova Scotia

Free Mail Forwarding service offer available to residents and businesses of Annapolis County

August 25, 2025

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Mail for affected customers of Annapolis County (B0S 1A0) is available for pickup at:
Bridgetown Post Office
2 Court Street, Bridgetown NB
Open Monday to Friday, 8 am to 5 pm

Residents must bring valid government-issued photo identification to pick up their mail.

Free Mail Forwarding

Effective August 22, residents and businesses of Annapolis County (B0S 1A0) receive free Mail Forwarding service for up to 12 months. Impacted residents have until September 22 to register for the free service.

Mail Forwarding is an important service for ongoing mail and it also provides a vital link with government and relief agencies going forward. If a customer receives regular cheques through the mail, it’s important for them to register.

By registering, Canada Post will be able to ship mail to a different address selected by the customer. This can be done on a short-term basis or for longer periods, even if the address is temporary.

To request the free service, affected customers will need to either:

- register at canadapost.ca/mailforward using a credit card.
- go to a post office with a government-issued photo ID (mandatory). Proof of authorization is required to request the free service on behalf of another person.
- Important note: Customers will be required to purchase the Mail Forwarding service using a credit card and Canada Post will issue an automatic refund.

Note: Refunds will be processed automatically if impacted residents and businesses purchased the Mail Forwarding service between August 15-22.

Customers can check the Closures and service interruptions and Delivery service alerts pages for updates, including when postal services resume in their community.

We thank those affected for their patience in this difficult time.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team online at canadapost.ca/support or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).