Closures and service interruptions

Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.

Effective August 14, residents and businesses in the following regions can receive free Mail Forwarding service for up to 12 months:

• Spallumcheen: V4Y 0P4, V4Y 1A7, V4Y 0P5, V4Y 0P6, V4Y 0P9
• Summerland: V0H 1Z0
• Vernon:
  • V1B: V1B 3S1, V1B 3V3, V1B 3W5, V1B 3W6
  • V1H: V1H 0B4, V1H 0B5, V1H 1A1, V1H 1A2, V1H 1A3, V1H 1A4, V1H 1A5, V1H 1A6, V1H 1A7, V1H 1A8, V1H 1A9, V1H 1B1, V1H 1B2, V1H 1B3, V1H 1B4, V1H 1B8, V1H 1P6, V1H 1P7, V1H 1P8, V1H 1P9, V1H 1R8, V1H 1S9, V1H 1T4, V1H 1T5, V1H 1T8, V1H 1T9, V1H 1W1, V1H 1W2, V1H 1W3, V1H 1W4, V1H 1W5, V1H 1W6, V1H 1W7, V1H 1W8, V1H 1W9, V1H 1X1, V1H 1X2, V1H 1Z1, V1H 1Z3, V1H 1Z5, V1H 2A1, V1H 2A2, V1H 2A3, V1H 2A4, V1H 2A5, V1H 2A6, V1H 2A8, V1H 2A9, V1H 2G6, V1H 2G7, V1H 2H1, V1H 2J9

Affected residents have until September 14 to register for the free service.

Mail Forwarding is an important service for ongoing mail and it also provides a vital link with government and relief agencies. If a customer receives regular cheques through the mail, it’s important for them to register.

Once they register, Canada Post can forward mail to a different address selected by the customer. This can be done on a short-term basis or for longer periods, even if the address is temporary.

To request the free service, affected customers will need to choose one of the following options:

• register at ca/mailforward using a credit card; no fee will be charged to the credit card;
• or go to a post office with a government-issued photo ID (mandatory); proof of authorization is required to request the free service on behalf of another person.

Note: Refunds will be processed automatically if affected residents and businesses purchase the Mail Forwarding service between August 4 and August 14, 2026.

Reminder: Effective July 24, residents and businesses of 70 Mile House, Boston Bar and Clinton (where postal codes start with V0K) can receive free Mail Forwarding service for up to 12 months. Affected residents have until August 24 to register for the free service. Customers must initially purchase the Mail Forwarding service by credit card, and Canada Post will issue an automatic refund.

Customers can check the Closures and service interruptions and Delivery service alerts pages for updates, including when postal services resume in their community.

We thank those affected for their patience during this difficult time.

If customers have questions regarding their postal services, they can contact Canada Post's Customer Service team through canadapost.ca/support or at 1-866-607-6301 (TTY: 1-800-267-2797).