You can cancel a mailing order you created online if you haven’t delivered it to us yet.
You can cancel orders for:
- Canada Post Personalized Mail™
- Postal Code Targeting
- Canada Post Neighbourhood Mail™
- Lettermail™
- Letter-post
- Publications Mail™
If replacing your order
If you're replacing your order, do that before you cancel. During cancellation, you'll be asked to refer to the replacement order.