How to create a performance summary report: by delivery standard

This report compares the number of business days it should take for an item to be delivered, based on the delivery standard, to when it was actually delivered.

Use the following steps to create a report:

  1. Pick My reports in your menu bar.

    Intelligence 360 navigation menu with “My reports” option highlighted.

  2. Open the Create new report button.

    Intelligence 360 menu with “Create new report” button highlighted.

  3. Select Create in the “Performance summary: by delivery standard” box. You can preview the report before you create it.

    Intelligence 360 “Create new report” menu with “Performance summary: by delivery standard” option highlighted.

  4. Enter the Start and End date of the time period* you want your report to cover.

    Intelligence 360 time period selection.

    *You can access information as far back as 2 years. But you can't pull up information prior to the time you set up Intelligence 360.

  5. Pick the Customer number(s) whose data you want in the report. "Select all" customer numbers is the default.

    Intelligence 360 “Customer numbers” drop down list.

  6. Choose a Destination location – you can only generate a report for one destination choice at a time. Press the Continue button.

    Intelligence 360 “Destination” menu options.

  7. Pick the shipping Service type(s) whose data you want to see.

    Intelligence 360 “Service types” drop down list.

  8. Enter the Origin province and Destination province you want a report on. "Select all" origin and destination provinces where you ship is the default.

    Intelligence 360 “Origin” and “Destination” fields.

  9. Enter a Report title, Email address and format to download.

    Intelligence 360 menu with fields for a report title, email address and download format fields highlighted.

You can schedule a report to run on a recurring time frame, or generate a report immediately.

Once a report is generated, you can:

  • Download it
  • Add it to your favourites (up to 5 are allowed)
  • Edit it
  • Schedule, email and save as a template

How delivery performance is calculated within performance summary reports

Intelligence 360 checks for an electronic manifest scan AND a delivered or a stop-the-clock scan (for example an attempted delivery scan) within the report time frame that you have selected.

If these 2 scans exist, then the item will be included in delivery performance calculations.

Intelligence 360 then compares the delivered or stop-the-clock scan to the delivery standard.

Key definitions

Description Term Definition
% on-time The total percentage of items delivered on the same day as the delivery standard.
Average days for delivery The sum of the number of business days it took to deliver the items divided by the total number of items.
Total volume The number of items that were delivered the same day as the delivery standard.