You can cancel a scheduled pickup through the mobile app up to the cutoff time of 7 am local time the morning of the scheduled pickup date. After that time, cancellations can no longer be requested, and pickup fees will be billed for the pickup attempt.
How do I cancel my home pickup?
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Open the Canada Post mobile app and log in to your account.
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Go to your “Orders” and select the pickup you wish to cancel.
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If the cancellation is made before 7 am on the morning of the scheduled pickup, the pickup will be successfully cancelled, and you will not be charged.