||The cause of the error is unknown but details have been passed to our support staff who will investigate.
||These problems are typically short lived and are often resolved by trying again in a few minutes.
||The key you are using to access the service was not found.
||Please check that the key is correct. It should be in the form AA11-AA11-AA11-AA11.
||Account out of credit
||Your account is either out of credit or has insufficient credit to service this request.
||Please check your account balance and top it up if necessary.
||Request not allowed from this IP
||The request was disallowed from the IP address.
||Check the security settings on the key first. If they look fine, please contact support as it may be from an IP address on our blacklist.
||Request not allowed from this URL
||The request was disallowed from the URL.
||Check the security settings on the key first. If they look fine, please contact support as it may be from a URL on our blacklist.
||Web service not available on this key
||The requested web service is disallowed on this key.
||Check the security settings on the key first. You can limit a key to certain web services.
||Web service not available on your plan
||The requested web service is not currently available on your payment plan.
||Some services are only available in specific regions due to licensing restrictions. Please contact us for more information.
||Key daily limit exceeded
||The daily limit on the key has been exceeded.
||Alter the daily limit on the key. Check the usage details first to see if usage is normal.
||Your account has been suspended
||Your account has been suspended. This can be for a number of reasons including non-payment of an invoice.
||Please contact us in order to resolve this issue.
||Surge protector triggered
||An unusually large number of requests have been processed for your account so the surge protector has been enabled.
||You can disable the surge protector at any time but this is only recommended if you are running through a batch of requests.
||No valid license available
||The request requires a valid license but none were found.
||Please check your purchase history. You may be using a license that is no longer valid or of an incorrect type.
||Management key required
||To use this web service you require a management key. Management can be enabled on any key, but we advise you to use management keys with care.
||Sign in to the website and create a new management key or change an existing key.
||Demo limit exceeded
||The daily demonstration limit for this service or account has been exceeded.
||The limit will be reset at midnight tonight. If you would like the limit increased, please contact us.
||Free service limit exceeded
||You have used too many free web services.
||Our web services are designed to operate in stages. The first is usually a Find service followed by a Retrieve. If you use too many Finds without the corresponding number of Retrieves you will receive this error. For more information, please contact us.
||Wrong type of key
||The type of key you're using isn't supported by this web service.
||This usually happens if you're using a user or server license with a web service that only supports transactional keys. Please use another key and try again.
||The key you are trying to use has expired.
||Please check that you are using the right key. A new one may have been issued if you recently renewed your key. Contact us if you have any questions.
||Individual User exceeded Lookup Limit
||An Individual User has exceeded their daily lookup limit on the key and that user will be prevented from using your service until tomorrow (GMT)
||Check the usage details. If required, increase the Lookup Limit per Individual User or add the specific Individual User's IP to the Limiter Exclusions
||Missing or invalid parameters
||A required parameter was not supplied of the value of a parameter cannnot be converted into the right type.
||Check the parameters passed and their values against the specification for this service.
||Invalid JSON object
||The JSON object sent in your request is invalid.
||Please ensure your JSON object is syntactically correct and try again.
||Endpoint not available
||The web service you are calling is not available on this endpoint
||Refer to our documentation pages to ensure you are calling a valid endpoint for the web service you are requesting.
||Sandbox Mode is not available on this endpoint
||The License key used has Sandbox Mode enabled, but the testing functionality is not available on this endpoint.
||Disable the Sandbox Mode on the License key.
||HTTPS requests only
||As of 3rd September 2018 all new accounts must use HTTPS.
||Ensure you consume all of our APIs over HTTPS and not HTTP.
||Agreement Not Signed
||There are agreements associated with service which are not signed.
||Please go to your account and check your agreements.