2018 Annual Report

In the community

In communities across the country, Canada Post does more than deliver. We also help to improve the lives of young Canadians and to put smiles on their faces.

Supporting children and communities

In 2018, the Canada Post Community Foundation for Children contributed almost $1.2 million in grants to 112 community organizations across the country. It also raised another $1.2 million that it will grant to new recipients in 2019.

The Foundation funds literacy and language programs, youth outreach services, gender and sexual diversity programs, arts and recreation projects, childhood health programs, anti-bullying initiatives and more. In the last seven years, the Foundation has granted approximately $7 million to more than 660 community projects to help deliver a brighter future for Canadian children and youth.

Funds are raised through an annual in-store campaign, sales of a special fundraising stamp and through employee support that includes a dime-a-day payroll deduction program.

2018 grant recipients

Applying for a Community Foundation grant

Special edition Canada Post fundraising stamp for Canada Post Community Foundation. The stamp depicts a young boy sitting in the grass looking at animal-shaped clouds.

Santa’s little helpers

Santa’s favourite time of year is also one of our busiest for letters. Canada Post delivers more than 1 million letters to Santa almost every year and our elves take great pride in getting his replies back to boys and girls, no matter where they live in Canada or the world. Santa can respond in 39 languages, including Braille.

The Canada Post Santa Letter-writing Program has replied to more than 30 million letters over more than 35 years, warming the hearts of millions and leaving a legacy of cherished memories. We know this because the letters we get speak to the letters we give.

In a letter to Santa last year, one little girl shared her excitement about her infant brother. Noticing this, an elf made sure the young sibling received his own letter from Santa. The children’s mother was so overjoyed, she wrote to thank us “for going above and beyond.” She noted that she put the letters in her children’s memory boxes “so that they can read them when they’re older and feel the magic.”

Each letter of thanks we receive is a welcomed gift of gratitude to the legions of employees and retirees who volunteer to help Santa answer letters. In 2018 alone, almost 9,000 volunteers spent about 125,000 hours helping Santa. It’s a labour of love.

3 elves hold letters from children to Santa, sent by Canada Post.