Non-standard Lettermail

You can't mail the following items as Standard Lettermail™. You can only mail these items as Other (Non-standard and Oversize) Lettermail (and the applicable price will be charged):

  • Bottle caps 
  • Loose coins 1
  • Foodstuffs
  • Glass 
  • Jewellery 
  • Keys 
  • Liquids 
  • Pencils 
  • Pens 
  • Powders 
  • Seeds 
  • Anything fragile or perishable 
  • Anything that may soil or damage other mail or postal equipment 
  • Anything that can cause injuries to people handling it 

1 We can accept coins as Standard Lettermail if they’re properly enclosed. For commercial customers, please refer to the Designing section of the Incentive Lettermail customer guide (PDF).

Please note:

  • To qualify for Standard Lettermail prices, you must place either a punched or perforated card or a self-mailer with a pin-feed hold strip inside the envelope or envelopes and seal them
  • Staples aren’t allowed on the outside of a Standard Lettermail item